- Lead a multi-destination team and develop Destination Managers.
- Monitor key metrics and drive corrective actions to improve fulfillment outcomes.
- Maintain disciplined operational governance, SOPs, and performance processes.
- Validate local market intelligence to inform central pricing and capacity strategies.
- Strengthen driver relationships through communication and incentive programs.
- Represent the region in central discussions to influence strategy.
- Ensure operations comply with local regulatory frameworks.
- Identify and implement monthly improvements in process and performance.
Data AnalysisOperations ManagementCross-functional collaboration