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Project Management

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🔥 Executive Assistant

Posted 6 minutes ago

📍 Calgary, Alberta, Canada

🏢 Company: Smart Apartment Data

🔧 Requirements

3+ years of proven experience as an Executive Assistant or similar role
Strong organizational and communication skills.
Familiarity with project management tools (e.g., Trello, Asana).
Experience in task and project management for operations and support departments.
Proven ability to collaborate and work effectively across all company departments.
Skilled in managing and prioritizing ad-hoc tasks.
Eager to learn and has a strong interest in expanding current knowledge and skills.

💡 Responsibilities

Support the CEO and the Founder in managing department leaders and projects
Assist with project management, ensure timely deliverables, and follow-ups
Collaborate with teams to ensure objectives are met.
Provide regular updates to stakeholders.
Identify and mitigate risks.
Maintain an efficient flow of information between all levels, including internal team and management of plans, tasks, projects, and priorities
Assist the full life cycle of recruiting, including reviewing interviews, liaising between the hiring team and the management, and coordinating onboarding of new hires
Conduct research, investigations, compile data, and data interpretation
Serve as the primary point of contact for the internal team and management
Handle sensitive information with confidentiality and discretion
Other administrative tasks as assigned

Project Management Project Coordination HR Management Cross-functional Team Leadership Operations Management Administrative Management Communication Skills Microsoft Excel Attention to detail Organizational skills Time Management MS Office Fluency in English Recruitment Risk Management Stakeholder management

Posted 6 minutes ago

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🔥 Project Manager

Posted 8 minutes ago

📍 United States

🧭 Full-Time

💸 86500.0 - 129500.0 USD per year

🔍 Software Development

🏢 Company: Classy👥 251-500💰 Series D over 3 years agoCrowdfunding Non Profit Events Software

🔧 Requirements

5-7 years of Project Management experience
Experience managing large-scale projects
Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
Demonstrated ability to prioritize and manage workflow to meet deadlines
Strong people skills to lead collaboration across functions and organizations
Experience identifying and implementing process improvements
Superior analytical, problem-solving and critical thinking abilities
Excellent organization and planning skills

💡 Responsibilities

Serve as an Senior Project Manager for the post-sales customer journey for complex, Enterprise Customers
Support evaluation of opportunities, review requirements, develop Statement of Works, support solution design, create schedule and cost estimates
Gather information from customers to evaluate their needs and create bespoke implementation solutions
Responsible for completion of deliverables, execution of the implementation and overall project success.
Develop unique project artifacts as required for complex customer projects
Creatively solution to solve unique customer problems to meet use case requirements
Identify, monitor and communicate project risks and scope changes that may arise during the implementation.
Ensure the services delivered conform to what has been contractually agreed between client and Classy.
Build strong relationships with all internal and external project stakeholders.
Manage resource planning and utilization.
Own and drive process improvements, internal projects, implementation success, and software documentation.
Mentor junior members of the team and own training responsibility for new team members and upleveling junior staff

Project Management Agile Salesforce SCRUM Project Coordination Cross-functional Team Leadership Resource Planning Account Management Client relationship management Risk Management Stakeholder management Process improvement Customer Success SaaS

Posted 8 minutes ago

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🔥 Director of Product & Integrations

Posted 14 minutes ago

📍 United States

🧭 Full-Time

🔍 Health-tech

🏢 Company: WellBeam

🔧 Requirements

5–10 years in healthcare interoperability, including 3–5 years integrating ambulatory EMRs like Epic, Cerner, and Athena.
Proficient in FHIR APIs, HL7v2, and healthcare data standards.
Experience in defining integration roadmaps.
Experience in prioritizing features based on business impact.
Experience with Agile methodologies.
Strong understanding of API-driven, XML, and flat-file integrations.

💡 Responsibilities

Lead technical discovery meetings with clients to identify integration requirements and needs.
Provide integration recommendations that balance client needs and project feasibility.
Drive detailed technical scoping discussions and draft Statements of Work, including timelines, resources, and pricing.
Build and maintain relationships with key client stakeholders for smooth project execution.
Coordinate technical aspects of implementation, including API-driven workflows, HL7v2 interfaces, XML conversions, and flat-file exchanges.
Collaborate with integration engineers and EMR support to troubleshoot and optimize implementation processes.
Continuously refine workflows to enhance efficiency and scalability.
Develop and refine playbooks for implementation best practices, covering scenarios such as end-to-end testing with hospitals and home health systems.
Create customer-facing guides and documentation to standardize integration processes.
Drive continuous improvement through research on client-driven enhancements, including billing optimizations and advanced FHIR integrations.
Define and track key success metrics (e.g., patient matching) to optimize system performance.
Monitor and triage post-go-live issues and workflow inefficiencies.
Ensure robust data integrations, including mapping, ingestion, transformation, and validation (e.g., ADT ingest for patient validation, MDM exports).
Troubleshoot data-related issues impacting integrations, collaborating with Engineering and Customer Success teams.
Define and own vision for product areas relevant to integrations & interoperability.
Build clear roadmaps with monthly milestones aligned with business objectives.
Lead projects using a structured yet flexible approach (e.g., 12-week plans).
Manage agile team activities, including sprint planning, retrospectives, and post-go-live standups.
Define & monitor KPIs for integration projects, ensuring measurable impacts on customer outcomes.
Provide leadership with regular updates on integration performance, adoption, and trends.
Collaborate with finance on cost models, including volume projections and unit economics.
Manage integration project budgets, balancing cost-effectiveness with quality delivery.
Ensure efficient resource utilization across internal teams and external partners.
Stay ahead of industry trends, exploring emerging standards like TEFCA, QHINs, FHIR, PACIO, and Direct Secure Messaging.
Work with Product and Engineering teams to shape WellBeam’s interoperability strategy and roadmap.
Lead by example, driving progress with vision, trust, and influence while fostering a collaborative culture.
Mentor a team of implementation managers and integration specialists, ensuring high performance and growth.
Support search & recruitment of top talent engineers to join the Integration team.
Establish connection with industry experts in healthcare integration & interoperability.
Establish best practices for communication, problem-solving, and cross-functional alignment.

Project Management Product Management Product Development API testing Agile methodologies RESTful APIs Client relationship management Technical support Data analytics Data management Budget management

Posted 14 minutes ago

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🔥 Customer Success Manager

Posted 23 minutes ago

📍 United States

💸 109500.0 - 128000.0 USD per year

🔍 SaaS

🔧 Requirements

2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
Located in United States
Experience working with a portfolio of accounts, supporting a highly technical product
Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
Ability to set priorities, drive decisions and get closure on recommendations and issues
Ability to influence others towards continuous improvement, both internally and externally
Experience successfully managing customer engagements to completion and customer satisfaction
Excellent presentation, written and verbal communication skills
Proven time management skills with the ability to prioritize tasks

💡 Responsibilities

Drive the on-boarding, adoption, retention and overall success of our customers
Lead the enablement of our users by conducting product trainings
Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
Provide regular, proactive recommendations to optimize the use of our platform
Maximize the adoption of our product features in order to maximize the value driven by our product
Document and clearly articulate the Return on Investment driven by our solution
Identify accounts that are likely to churn and work proactively to eliminate that risk
Identify opportunities to expand our partnership with customers
Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
Track key account metrics and forecast retention

Project Management Data Analysis Product Management Cross-functional Team Leadership Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Presentation skills Account Management Training Relationship management Sales experience Technical support CRM Customer Success SaaS

Posted 23 minutes ago

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🔥 Partner Success Manager

Posted 30 minutes ago

📍 United States

🧭 Full-Time

🔍 Non-profit education

🏢 Company: GiveCampus👥 51-100💰 $50,000,000 Private over 2 years agoInternet Education Social Network

🔧 Requirements

Familiarity with fundraising strategies and challenges in higher education is beneficial.
Exhibit empathy, curiosity, and exceptional listening abilities.
Clearly convey information internally and externally.

💡 Responsibilities

Drive value for partner schools, aligning efforts with their goals while maintaining high expectations for delivering value.
Build and maintain strong relationships with product users and decision-makers, serving as a trusted advisor and quarterback for cross campus GC activities.
Stay informed about evolving GiveCampus products to offer the best support to partner schools.

Project Management Data Analysis Communication Skills Problem Solving Account Management Relationship management Strategic thinking Customer Success

Posted 30 minutes ago

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🔥 Project Operations Manager

Posted 36 minutes ago

📍 United States

🧭 Contract

🏢 Company: Tangelo👥 11-50 Internet Human Resources Professional Services

🔧 Requirements

3+ years of Project Management or Change Management experience, with at least 2 years in Strategy Consulting.
Operations or Finance experience in Healthcare, Pharma, Food Manufacturing, Food Retail, or eCommerce industries.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management skills.
Ability to work independently in a fast-paced, fully remote environment.
Proficiency in project management tools and methodologies.

💡 Responsibilities

Report to the COO.
Collaborate across teams to understand and oversee all change-management and project activities.
Support functional strategies by ensuring structured execution and tracking.
Develop and maintain a project methodology, monitoring framework, and management reporting dashboard for tracking key metrics.
Assist functional managers in defining and structuring business cases for projects.
Provide regular progress updates to the Company’s management board on ongoing projects.
Support leadership in prioritizing projects, setting budgets, and defining expected outcomes.
Coach functional team members on project management best practices, ensuring a structured and effective approach to execution.
Ensure alignment between cross-functional teams and corporate objectives.

Project Management Project Coordination Cross-functional Team Leadership Operations Management Strategy Business Operations Communication Skills Analytical Skills Agile methodologies Problem-solving skills Reporting Stakeholder management Financial analysis Change Management Budget management

Posted 36 minutes ago

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🔥 Senior Associate - Business Operations & Strategy

Posted about 1 hour ago

📍 India

🔍 Software Testing

Project Management Agile Business Analysis Business Development Data Analysis SCRUM Product Operations Cross-functional Team Leadership Operations Management Strategy Business Operations Financial Management Strategic Management Stakeholder management Data analytics SaaS

Posted about 1 hour ago

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🔥 Technical Account Manager (Remote Spain)

Posted about 1 hour ago

📍 Spain

🧭 Full-Time

🔍 SaaS

🏢 Company: Rossum👥 251-500💰 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Document Management Software

🔧 Requirements

Strong customer-facing skills
Hands-on technical background
Experience with other SaaS products
Practical understanding of some of the following: Python, JavaScript, SQL, HTTP requests and API, integration platforms, AWS, GIT, and Tableau

💡 Responsibilities

Be customers' main technical contact throughout their contract.
Be responsible for project management of more complex customer projects where multiple parties of different skill sets and needs collaborate on a single setup.
Cooperate with members of Customer Experience and Sales organizations in order to deliver a great customer experience both on the technical and commercial side.
Consult with the Rossum product team on continuous improvement of the Rossum platform as well as advocate customers' views.

Project Management Python SQL Javascript API testing Problem Solving Customer service Account Management Technical support Scripting SaaS

Posted about 1 hour ago

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🔥 Senior Manager - Crown Jewel Operations (Remote)

Posted about 1 hour ago

📍 United States

🔍 Information Technology

🔧 Requirements

Bachelor's Degree with 8 years experience; Master's Degree with 7 years experience; PhD with 3 years experience in Information Technology and/or Information Security.
Experience managing managed service provider outcomes, including SLA and contractual obligations, working through gaps, and ensuring optimization of delivery of service.
5+ yrs. of experience in utilizing ITIL Framework, including: Incident Management, Change Management, Problem Management and Change Management.
Proven experience identifying strategies for risk mitigation in order to reduce or eliminate issues.
CISSP preferred
Ability to prioritize and multi-task.
Highly organized and detail oriented.
Strong problem resolution skills in large matrixed complex environments
Experience working with senior leaders.
Strong communication and influencing skills.
Demonstrated ability to coordinate cross-functional teams towards task completion.
Experience with Service Operations in a global, multi-sourced environment.

💡 Responsibilities

Responsible for overall operations, governance and optimization of Crown Jewel Office processes.
Execute Crown Jewel operational processes with a focus on automation.
Establish and maintain collaborative working relationships with functional counterparts in ISRM, the business and IT System Owners in the enterprise organization to ensure the protection of Crown Jewel data.
Lead assurance activities, to test and ensure controls protecting Crown Jewel data are in effect.
Provide regular reporting to Sr. Leadership and the Crown Jewel Office on the health and status of Crown Jewel Assets.
Support the Data Protection Governance Committee by tracking action items, helping with content development, facilitating meetings and notetaking.
Responsible for providing operational and reporting requirements to development teams for internal tools and dashboards.
Monitor execution of Crown Jewel processes conducted by Information Security and Crown Jewel Office and identify and implement improvements.
Maintain accurate information around Crown Jewel data assets, suppliers and applications, and ensure engagement of business and IT owners throughout the lifecycle.
Ensure compliance with the AbbVie processes and ensure standard practices and processes across all Crown Jewel applications, suppliers and data assets.
Support the overall mission of the Crown Jewels Office, “safeguard AbbVie’s most vital digital data assets through stringent security measures and cutting-edge technology, ensuring data confidentiality to support our mission of making possibilities real.”

AWS Project Management Business Intelligence Cybersecurity Data Analysis Operations Management Azure Communication Skills CI/CD Compliance Reporting Risk Management Data management Change Management

Posted about 1 hour ago

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🔥 AWS Technical Architect

Posted about 2 hours ago

📍 United States, Canada, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Backend Development Leadership Node.js PostgreSQL Project Management Python SQL Agile Business Intelligence Cloud Computing Data Analysis DynamoDB Full Stack Development Java Salesforce C#Amazon Web Services API testing .NET REST API WebRTC Communication Skills CI/CD Customer service Agile methodologies RESTful APIs Mentoring Linux Terraform Troubleshooting Ansible Data modeling Scripting Debugging Customer Success

Posted about 2 hours ago

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