Online Chat Support Jobs

Salesforce

1,594 jobs found. to receive daily emails with new job openings that match your preferences.

1,594 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply

🔥 Sales Development Representative

Posted 31 minutes ago

📍 United States

🔍 Software Sales & Marketing

🏢 Company: OneSpan

🔧 Requirements

Bachelor's degree in relevant field or equivalent experience.
An entrepreneurial attitude, where being a self-starter is essential, along with determination and resourcefulness is required.
Experience working with an outbound target account focus
Experience in business development, sales, or customer service where you have had to engage at different levels across organizations
Organizational skills, ability to conduct research and comfortable using services such as Discover.Org, ZoomInfo, etc.
Coachable, team oriented and the desire to learn
Thrive on working in a fast-paced environment and easily pivot if needed
You are genuinely curious about others and a great listener.
Effective when working independently and in team environments.
You are known as a problem solver who connects challenges to the right solution and knows the right question to ask (and when to ask it).
You are a strong communicator who can engage easily with different types of people.
You are not afraid of a bit of rejection and understands that “no” is often the beginning of a strong collaboration.
You are ambitious, determined, and entrepreneurial
You are open to feedback and are able to adapt and change with ease.
Thrive on meeting and exceeding your monthly quota targets. You have a winning mindset and enjoy thinking out of the box to reach your goals

💡 Responsibilities

Working in partnership with your Account Executive, you are responsible for outbound prospecting and qualifying leads that will lead to multiple meetings within a large account.
Engaging prospects by phone, email and through social (i.e. LinkedIn)
Identifying and connecting with key Influencers and decision makers - up to, and including, senior level professionals.
As part of the strategic account plan, analyzing prospect’s pain points, capturing business needs and requirements and moving leads to meetings.
Acquiring and maintaining a working knowledge of key vertical industries and top use cases.
Develop and nurture a book of business for continued success in delivering meetings with key roles at target accounts.

Business Development Salesforce Communication Skills Analytical Skills Microsoft Excel Customer service RESTful APIs Organizational skills Account Management Research Sales experience Market Research Lead Generation CRM SaaS

Posted 31 minutes ago

Apply

🔥 Named Account Manager

Posted 31 minutes ago

📍 North America

🔍 Digital Identity and Anti-Fraud Solutions

🏢 Company: OneSpan

🔧 Requirements

10+ years of sales experience, enterprise software including SaaS model, around digital agreements, electronic signature, workflow automation, within the assigned territory
Successful hunter/new logo senior field sales expertise
Excellent communication skills and a positive client-centric attitude
Assertive and independent professional who can negotiate successfully with professional buyers
Consistent track record of over achievement and new account acquisition
Outstanding written, verbal, presentation and negotiation skills
Experienced and comfortable in a fast-paced, high performance, open concept team environment

💡 Responsibilities

Develop new prospects (new logos) while differentiating and upselling the OneSpan value proposition. Work to identify and implement new and improved sales presentations to negotiate and overcome sales objections
Achieve monthly, quarterly, and annual sales objectives and sales quotas, while ensuring the optimal customer experience and satisfaction
Work within set key performance measurements defined by the management team and process sales transactions using internal provisioning systems and follow set processes and procedures. Provide and update timely forecast and opportunity details within Salesforce CRM
Responsible for additional job duties such as meeting outbound call and sales goals as assigned. This would involve following up with prospects as well as upselling to existing customers
Work with colleagues and immediate supervisors to ensure that proven sales techniques are followed and enhanced
Set up and deliver sales presentations, product/service demonstrations, and other sales actions

Salesforce Communication Skills RESTful APIs Presentation skills Excellent communication skills Account Management Negotiation skills Relationship management Sales experience Lead Generation CRM SaaS

Posted 31 minutes ago

Apply

🔥 AWS Technical Architect

Posted about 1 hour ago

📍 United States, Canada, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Backend Development Leadership Node.js PostgreSQL Project Management Python SQL Agile Business Intelligence Cloud Computing Data Analysis DynamoDB Full Stack Development Java Salesforce C#Amazon Web Services API testing .NET REST API WebRTC Communication Skills CI/CD Customer service Agile methodologies RESTful APIs Mentoring Linux Terraform Troubleshooting Ansible Data modeling Scripting Debugging Customer Success

Posted about 1 hour ago

Apply

🔥 AWS Solution Architect

Posted about 1 hour ago

📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Node.js Python Agile Cloud Computing Java Jenkins Salesforce SCRUM C#Amazon Web Services .NET WebRTC CI/CD Customer service Scripting

Posted about 1 hour ago

Apply

🔥 Senior Account Executive

Posted about 2 hours ago

📍 United States, Canada

🧭 Full-Time

💸 175000.0 - 216000.0 USD per year

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

Minimum of 3 years of B2B SaaS sales experience - bonus points for previous experience in a tech start-up selling into finance and exposure to accounting
Preferably experience in procurement and accounts payable software
Able to close mid-market deals with minimal executive sponsorship
Strong track record of success crushing sales quotas and comfortable closing deals ranging from $30K-$75K+
A competitive attitude with an aptitude and experience developing your own business opportunities and seeing them through to the final sale

💡 Responsibilities

Guide the office of the CFO and other executive decision makers at mission driven companies on their spend management and procurement journeys.
Leverage our comprehensive Procure-to-Pay platform to help your customers create visibility and control to reduce their spend while optimizing procurement, contract management, and accounts payable processes to achieve breakthrough financial results.
Build strong customer relationships and develop strategic territory or vertical plans.
Orchestrate every step of the sales cycle, from opportunity identification to closing deals, and will be rewarded for exceeding targets with a top-tier compensation package.

Salesforce RESTful APIs Account Management Negotiation skills Client relationship management Budgeting Sales experience Lead Generation CRM Financial analysis Customer Success SaaS

Posted about 2 hours ago

Apply

🔥 Implementation Manager

Posted about 2 hours ago

📍 Canada

🧭 Full-Time

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

3+ years of hands-on implementation experience with SaaS applications.
Experience as an Implementation Manager working with and or/integrating with ERP and accounting applications such as Quickbooks, Sage Intacct, NetSuite etc.
Strong communication and interpersonal skills when it comes to building and maintaining client relationships
Experience working with customer data and imports
Strong customer and project management experience
Extremely detail-oriented, well organized, and impeccable time management skills
A track record for meeting deadlines and excelling in a fast-paced environment
Passionate about problem solving and helping customers excel

💡 Responsibilities

Be a Procurify product expert. You are the main point of contact for your onboarding clients, taking a consultative approach to discovery and scoping your clients’ workflows
Build strong client relationships by being the main point of contact during the implementation process
Understand client business requirements and goals during project planning to be able to support and design technical configuration and workflows
Project manage the implementation plan that include project schedules and managing the onboarding timelines, communication documents, and follow-up plans to keep each project moving
Support champions with change management strategy, leveraging Procurify’s education resources and facilitating training sessions to empower end users at multiple levels within an organization
Validate and lead user acceptance testing to ensure workflow configuration and integration are successful
Engage with product and engineering on feature releases and enhancements while staying up to date on product knowledge and industry standards
Be comfortable diving into data using Excel/Googlesheets
Work cross-functionally with the product team and engineering team as it relates to client onboarding and client success

Project Management SQL Data Analysis Salesforce Project Coordination Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Accounting Written communication Interpersonal skills Account Management Training Client relationship management Data visualization Customer support Change Management Customer Success SaaS

Posted about 2 hours ago

Apply

🔥 Account Executive

Posted about 2 hours ago

📍 United States, Canada

🧭 Full-Time

💸 144000.0 - 176000.0 USD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

Minimum of 3 years of B2B SaaS sales experience - bonus points for previous experience in a tech start-up selling into finance and exposure to accounting
Preferably experience in procurement and accounts payable software
Able to close mid-market deals with minimal executive sponsorship
A competitive attitude with an aptitude and experience developing your own business opportunities and seeing them through to the final sale
Strong track record of success crushing sales quotas and comfortable closing deals ranging from $30K-$75K+
Great energy that people gravitate toward and can sell the vision of digital transformation in the procure-to-pay process to create a customer-centric experience for our clients’ end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers excellent ROI for your Economic Buyers
A challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process while remaining consistent in your deal management approach delivering scalable / repeatable results
A natural learner - curious, confident and enthusiastic. You love to ask questions and deeply understand your customer’s problems
Well-organized and can manage many moving pieces at once, coordinating internal teams to bring the best that Procurify can offer your clients
Process-oriented- an expert at maintaining excellent pipeline hygiene and accurate forecasting
A bias toward action, loves to dive in and get stuff done, over-delivering on expectations and creating plans to close gaps in the forecast as they arise

💡 Responsibilities

Guide the office of the CFO and other executive decision makers at mission driven companies on their spend management and procurement journeys.
Leverage our comprehensive Procure-to-Pay platform to help your customers create visibility and control to reduce their spend while optimizing procurement, contract management, and accounts payable processes to achieve breakthrough financial results.
Build strong customer relationships and develop strategic territory or vertical plans.
Orchestrate every step of the sales cycle, from opportunity identification to closing deals, and will be rewarded for exceeding targets with a top-tier compensation package.

Salesforce Communication Skills RESTful APIs Account Management Negotiation skills Client relationship management Sales experience Lead Generation CRM Customer Success

Posted about 2 hours ago

Apply

🔥 Sr. NetSuite Administrator

Posted about 2 hours ago

📍 Canada, United States

🔍 Cyber Security

🏢 Company: BeyondTrust👥 1001-5000💰 Private almost 4 years agoCloud Computing Security Cloud Security Cyber Security Software

🔧 Requirements

Bachelor’s degree in Information Technology, Finance, Accounting, or a related field.
Minimum of 4-6 years of NetSuite administration experience is required.
Experience administering other integrated financial applications, such as Coupa, Adaptive, AvaTax, and/or Concur is highly preferred.
Strong understanding of financial processes, accounting principles, and financial reporting.
Proficient in system configuration, user support, and troubleshooting.
Excellent analytical and problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Familiarity with database management, SQL, and data integration tools.

💡 Responsibilities

Administer and maintain financial applications, including our NetSuite ERP system, Coupa procurement system, and various other financial systems.
Configure system settings, user roles, and access controls to meet business requirements.
Monitor system performance and troubleshoot issues to ensure minimal disruption to financial operations.
Provide day-to-day technical support to end-users, resolving application-related issues.
Create and update user documentation, guides, and FAQs.
Collaborate with finance and IT teams to identify areas for process improvement within financial applications.
Implement best practices and recommend system enhancements to streamline financial operations.
Work with stakeholders to gather and analyze business requirements for system modifications.
Manage the integration of financial applications with each other, and with other enterprise systems, such as our CRM, Salesforce, and our HRIS, UKG Pro.
Coordinate and oversee system upgrades, patches, and migrations, ensuring minimal downtime.
Test new features and functionalities before deployment to production environments.
Support users building financial reports and dashboards to aid their decision-making processes.
Develop custom reports and queries to meet specific business needs.
Ensure financial applications comply with internal policies, industry regulations, and security standards.
Conduct regular audits of system access, data integrity, and security protocols.

SQL Salesforce Financial Management Microsoft Excel Accounting Compliance Reporting Troubleshooting Budgeting CRM Financial analysis Data modeling

Posted about 2 hours ago

Apply

🔥 Senior Technical Support Specialist (Singapore, Remote)

Posted about 2 hours ago

📍 Singapore

🔍 IT productivity

🏢 Company: Wipro Technologies👥 11-50 Information Services Software

🔧 Requirements

Bachelor’s degree in computer science, Business, or a similar area
3-5 years of hands-on technical application, product support, or business process experience.
Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
Experience operating with SLAs in a client-facing role in a production support environment.

💡 Responsibilities

Provide efficient support on product and integration issues, and ticket triaging.
Follow detailed processes and workflows to support engineering teams.
Support service Request Management.
Support content creation, content update, and knowledge management.
Solve basic admin, and configuration issues in SFDC.
Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

SQL Salesforce API testing Communication Skills Customer service RESTful APIs Documentation Troubleshooting Process improvement Technical support Customer support

Posted about 2 hours ago

Apply

🔥 Account Executive

Posted about 2 hours ago

📍 Brazil

🔍 Software Development

🏢 Company: Digibee Inc.

🔧 Requirements

5 + years of field experience of quota-carrying experience in a fast-paced and competitive market focusing on closing net new logos.
Proven experience in Direct Enterprise Sales segmented by Industry.
Demonstrated ability to open new accounts and run a complex sales process
A proven track record of overachievement and hitting sales targets
Ability to articulate the business value of complex enterprise technology
Skilled in building business champions
Driven and competitive. Possess a strong desire to be successful!

💡 Responsibilities

Proactively, identify, qualify and close a sales pipeline
Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
Build strong and effective relationships, resulting in growth opportunities
Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

Business Development Salesforce RESTful APIs Excellent communication skills Account Management Negotiation skills Client relationship management Sales experience Lead Generation Strategic thinking CRM SaaS

Posted about 2 hours ago

Apply

Shown 10 out of 1594

Ready to Start Your Remote Journey?

Apply to 5 jobs per day for free, or get unlimited applications with a subscription starting at €5/week.

Subscribe Now Sign Up Free