Customer Support Jobs

Discover remote customer support opportunities worldwide. We've gathered the top positions to help you advance your career.

Customer Support
251 jobs found. to receive daily emails with new job openings that match your preferences.
251 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply
πŸ”₯ Customer Support Intern
Posted about 3 hours ago

πŸ“ United States, Canada

🧭 Internship

πŸ” Healthcare

🏒 Company: Medsender

  • Demonstrate a strong technical aptitude and the ability to swiftly learn new software, adapting to evolving technological advancements.
  • Possess excellent analytical and problem-solving skills, with a knack for identifying issues and implementing effective solutions.
  • Exhibit outstanding communication and interpersonal skills, with the ability to connect with customers and understand their needs.
  • Provide assistance to our users helping them navigate through Medsender and troubleshoot issues they may encounter.
  • Actively collaborate with our dedicated engineering team to address and resolve technical issues that arise.
  • Contribute significantly to the creation of support documentation and customer resources.

Software DevelopmentData AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceTroubleshootingTechnical supportCustomer support

Posted about 3 hours ago
Apply
Apply

πŸ“ Portugal, Greece

🧭 Full-Time

πŸ” IGaming

🏒 Company: Patrique Mercier Recruitment TR

  • Fluency in Portuguese and English
  • Previous experience in customer service, preferably in iGaming
  • Strong communication and interpersonal skills
  • Problem-solving abilities with a focus on customer satisfaction
  • Familiarity with CRM systems
  • Basic computing skills
  • Deliver customer support through live chat, email, and phone
  • Assist with inquiries related to account management and gaming features
  • Resolve customer complaints and technical issues
  • Document interactions in CRM system
  • Collaborate with internal teams to enhance service strategies
  • Stay updated on gaming products and industry trends

Customer serviceFluency in EnglishCRM

Posted about 4 hours ago
Apply
Apply

πŸ“ Bulgaria

🧭 Full-Time

πŸ” Customer Support

  • Fluency in English and German
  • Strong communication and interpersonal skills
  • Problem-solving skills
  • Basic knowledge of CRM and virtual platforms
  • Respond to customer inquiries via phone, email, and web chat
  • Provide guidance on product usability and subscription management
  • Perform initial troubleshooting and escalate complex issues when necessary
  • Manage customer requests related to account configurations
  • Collaborate with specialized teams for issue resolution
  • Maintain records of customer interactions in the ticketing system

Technical supportCRMCustomer support

Posted about 4 hours ago
Apply
Apply

πŸ“ United States, Canada

🧭 Full-Time

πŸ” IGaming

🏒 Company: Superduper

  • 3+ years experience in customer support operations or vendor management
  • Experience with customer support platforms like Intercom or Zendesk
  • Familiarity with crypto transactions and fraud detection
  • Act as the primary point of contact with the outsourced CS provider
  • Monitor performance metrics and analyze customer interactions
  • Train and inform the CS team about products and processes

BlockchainData AnalysisCustomer serviceComplianceReportingData analytics

Posted about 6 hours ago
Apply
Apply
πŸ”₯ Customer Support Director
Posted about 15 hours ago

πŸ“ Brazil

🧭 Full-Time

πŸ” Corporate Wellness

🏒 Company: Wellhub

  • Deep expertise in customer support
  • Experience in managing global support operations
  • Fluent in English; Spanish is a plus
  • Shape and execute a customer support vision
  • Build a global support framework
  • Continuously improve processes and technologies
  • Mentor and retain a high-performing team
  • Foster relationships with stakeholders

LeadershipOperations ManagementStrategic ManagementAnalytical SkillsCross-functional collaborationTeam managementCustomer support

Posted about 15 hours ago
Apply
Apply

πŸ“ United States, Canada

🧭 Full-Time

πŸ” Software as a Service (SaaS)

🏒 Company: MangomintπŸ‘₯ 51-100πŸ’° $35,000,000 Series B 6 months agoManagement Information SystemsBeautySoftware

  • 1 year experience in a software support position
  • Strong written communication skills
  • Ability to learn quickly and tackle complex challenges
  • Troubleshoot and respond to customer inquiries primarily through chat and calls
  • Increase product and industry knowledge for expert-level support
  • Collaborate with teams to resolve technical issues
  • Document and share customer issues and solutions
  • Provide personalized solutions and follow-ups

DocumentationTroubleshootingTechnical supportCustomer supportSaaS

Posted 1 day ago
Apply
Apply

πŸ“ United States, Canada

🧭 Full-Time

πŸ” SaaS

🏒 Company: MangomintπŸ‘₯ 51-100πŸ’° $35,000,000 Series B 6 months agoManagement Information SystemsBeautySoftware

  • A minimum of 1 year experience in a software support position
  • The ability to learn incredibly quickly and an β€œI’ll figure it out” attitude (while also not being afraid to ask questions)
  • The ability to work autonomously while also collaborating effectively within a team
  • You thrive when tackling complex challenges, even under pressure
  • A genuine passion for connecting with people from diverse backgrounds, treating everyone with respect and kindness
  • Strong written communication skills
  • Troubleshoot and respond to inquiries from our customers, primarily through chat but also over calls
  • Constantly increase your Mangomint product and industry knowledge so you can provide expert-level answers and support
  • Collaborate with different teams to identify and resolve technical issues reported by customers
  • Document and share frequent customer issues and solutions
  • Provide personalized solutions and preemptive follow-ups to ensure customer satisfaction and retention

Communication SkillsCustomer serviceWritten communicationTroubleshootingJSONTechnical supportCRMCustomer supportSaaS

Posted 1 day ago
Apply
Apply

πŸ“ Poland

🧭 Full-Time

πŸ” Customer Support

🏒 Company: TaskrabbitπŸ‘₯ 251-500πŸ’° Secondary Market over 9 years agoMarketplaceE-CommerceJanitorial ServiceFacilities Support ServicesFreight ServicePeer to PeerSharing Economy

  • Minimum of 1 year of experience in a customer service role
  • Exceptional problem-solving skills
  • Empathetic communication skills
  • Fluency in English and French
  • Champion customer satisfaction through personalized interactions
  • Understand customer needs and adapt approaches accordingly
  • Proactively identify and implement effective solutions to customer concerns

Customer serviceWritten communicationProblem-solving skillsFluency in EnglishEmpathyVerbal communication

Posted 1 day ago
Apply
Apply

πŸ“ Poland

🧭 Full-Time

πŸ” Customer Service

🏒 Company: TaskrabbitπŸ‘₯ 251-500πŸ’° Secondary Market over 9 years agoMarketplaceE-CommerceJanitorial ServiceFacilities Support ServicesFreight ServicePeer to PeerSharing Economy

  • Minimum of 1 year of experience in a customer service role
  • Exceptional problem-solving skills
  • Empathetic communication skills and fluency in English and Spanish
  • Champion customer satisfaction with personalized and caring interactions
  • Understand customer needs and use feedback for improvements
  • Proactively address customer concerns with solutions-focused mindset

Customer serviceWritten communicationProblem-solving skillsFluency in EnglishEmpathyVerbal communication

Posted 1 day ago
Apply
Apply

πŸ’Έ 36528.0 USD per year

🏒 Company: SquarespaceπŸ‘₯ 1001-5000πŸ’° Post-IPO Secondary over 1 year agoDeveloper ToolsPublishingE-Commerce PlatformsWeb DesignSoftware

  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support)
  • Expertise with written communication and the ability to spot spelling and grammar errors
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals
  • Capability of prioritizing competing requests
  • Familiarity with the Squarespace platform
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
  • Currently live in: Arizona, Idaho, Utah, New Mexico, Oregon, or Washington.
  • Respond to customer-submitted live chats and email in a timely manner
  • Troubleshoot and guide customers through questions and issues with their Account, Billing,Β Domain, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues
Posted 1 day ago
Apply
Shown 10 out of 251