Customer Support Jobs

Discover remote customer support opportunities worldwide. We've gathered the top positions to help you advance your career.

Customer Support
266 jobs found. to receive daily emails with new job openings that match your preferences.
266 jobs found.

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📍 United States

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial Technology

  • Experience providing customer support via phone, email, and chat
  • Flawless written English
  • Experience in Tech or Financial Services
  • Ability to troubleshoot complex problems
  • Provide customer support via calls and in-app chat
  • Spot patterns in customer feedback for process improvements
  • Investigate complex issues and assist with escalations
  • Work with financial crime team to identify trends

Communication SkillsCustomer support

Posted about 1 hour ago
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🔥 Director, Customer Support
Posted about 1 hour ago

📍 United States

  • Strategic, hands-on leader
  • Flexibility and deep commitment to availability across multiple time zones
  • Lead a high-performing, customer-first team
  • Deliver exceptional, 24/7 service to our global customer base
  • Develop and implement scalable support models, operational processes, and proactive engagement strategies
  • Own scaled customer success initiatives

LeadershipProject ManagementPeople ManagementSalesforceCross-functional Team LeadershipOperations ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesMentoringTrainingTroubleshootingTeam managementCRMCustomer supportCustomer SuccessSaaSBudget management

Posted about 1 hour ago
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📍 Hawaii

🧭 Full-Time

🔍 Customer Support

  • 1+ years customer-facing experience
  • Expertise in written communication
  • Familiarity with Squarespace platform
  • Respond to customer-submitted live chats and email
  • Troubleshoot customer inquiries
  • Meet quality and productivity targets

Written communicationTroubleshootingTechnical supportAnalytical thinkingCustomer support

Posted about 2 hours ago
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📍 Australia

  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Currently live in New South Wales Australia
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
  • Respond to customer-submitted live chats and emails in a timely manner
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsWritten communicationTroubleshootingActive listeningClient relationship managementData entryCustomer support

Posted about 2 hours ago
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🔥 Customer Support Agent
Posted about 3 hours ago

📍 United States, Canada

🧭 Full-Time

🔍 Veterinary Care

🏢 Company: The Vets

  • 1-2 years in a customer support role.
  • Excellent verbal and written communication skills.
  • Strong critical thinking skills.
  • Comfortable using CRM systems and customer support software.
  • Ability to thrive in a fast-paced environment.
  • Serve as the primary point of contact for client inquiries via phone, email, SMS and chat.
  • Assist clients with scheduling appointments and resolving issues.
  • Provide empathetic support to pet owners.
  • Handle and resolve customer complaints efficiently.
  • Collaborate with veterinary teams to share accurate information.
  • Maintain accurate records of customer interactions.
  • Identify opportunities to improve customer experience.

Communication SkillsProblem SolvingCustomer serviceEmpathyTechnical supportCRM

Posted about 3 hours ago
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🔥 Customer Support Representative
Posted about 18 hours ago

🔍 SaaS

🏢 Company: Altruistiq👥 51-100💰 $18,080,916 Seed over 2 years agoCleanTechSustainabilityGreenTechSoftware

  • 2 years experience in technical support or sustainability field
  • Experience communicating technical issues to a non-technical audience
  • Experience managing customer expectations effectively
  • Ability to manage multiple concurrent tasks
  • Demonstrated success in improving and optimizing processes
  • Strong written communication skills for documentation
  • Keen eye for detail
  • Investigate and troubleshoot platform issues before escalating to Data Engineers and Developers
  • Support internal teams with technical product queries and process requirements
  • Build comprehensive product knowledge to serve as a technical knowledge hub
  • Respond to technical queries through the Altruistiq app
  • Ensure customers maximize platform value and advance their sustainability goals
  • Create and maintain technical documentation in the Help Centre
  • Deliver clear, accessible guidance for users of all technical abilities
  • Identify and implement process improvements and automation opportunities
  • Contribute to the development of scalable support systems
  • Own the development of technical support content within the Help Centre
  • Collaborate with Product teams to enhance platform usability
Posted about 18 hours ago
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📍 Spain

🧭 Full-Time

💸 18000.0 - 19000.0 EUR per year

🔍 Customer Service

🏢 Company: Packlink Careers

  • Native or proficient in Spanish
  • 2+ years working in customer service, preferably in logistics
  • Familiarity with online customer service platforms
  • Strong communication and interpersonal skills
  • Attend live chats and reach customers on the phone when necessary
  • Support the sales team for customer service queries
  • Be the first point of contact to handle and resolve customer complaints
  • Provide friendly and efficient service and manage complaints
  • Respond professionally to inbound calls, chats, and emails
  • Proactively work to meet customer service KPIs

Customer serviceSaaS

Posted about 22 hours ago
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📍 Germany

🧭 Full-Time

🔍 Startup

🏢 Company: NeoTaste

  • Practical professional experience in the support area
  • Ideally, this has been scaled in another startup
  • Good at dealing with critical questions and shows a high degree of understanding
  • Speaks German and English at a professional level
  • Can answer support tickets from users in both languages
  • You are a communication talent and can be enthusiastic about daily exchange with people
  • A high degree of precision as well as a clean expression in written communication are particularly important in your work
  • You are well organized and have a solution-oriented way of thinking
  • Further scaling and optimization of our support area for more than 1 million users
  • Be the first point of contact for our users on various channels, such as Whatsapp, Hubspot and by phone
  • You are constantly looking for ways to increase efficiency and customer satisfaction
  • Represent NeoTaste with your voice through support to the outside world

Communication SkillsProblem-solving skillsTroubleshootingActive listeningRelationship managementTechnical supportCRMCustomer supportCustomer SuccessEnglish communication

Posted about 22 hours ago
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💸 18000.0 - 19000.0 EUR per year

🔍 Logistics

🏢 Company: Auctane

  • You are native a native Italian speaker
  • Have a minimum of 2 years working in customer service, ideally within the logistics sector.
  • You are familiar with online customer service platforms, including online chat and ticketing systems.
  • You are not afraid of challenges, complaints and work well under pressure.
  • Have strong communication and interpersonal skills.
  • You are a people person, communicative, calm, and persuasive.
  • You are team-oriented, enthusiastic, self-motivated, and quick learner. You are flexible in organising the workload and varying shifts with your team.
  • Attend live chats and reach customers on the phone when necessary.
  • Support the sales team for queries related to customer service.
  • Be the first point of contact to handle and resolve customer complaints.
  • Provide friendly and efficient service, manage complaints and resolve situations between customers and providers.
  • Respond professionally to inbound phone calls, chats and emails - Identify and escalate issues when necessary.
  • Compose thoughtful and accurate message responses.
  • Proactively and independently work to meet customer service KPIs.
Posted about 23 hours ago
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📍 Ukraine

🧭 Contract

🔍 Customer Support

🏢 Company: Motion👥 11-50💰 $36,490,025 Series C 8 months agoProductivity ToolsArtificial Intelligence (AI)Real TimeAnalyticsSoftware

  • Solid written and spoken English
  • 2 years of customer support experience or a degree from a top-tier institution
  • Familiarity with tools like Front, Intercom, and Zendesk is a plus
  • Efficiently address customer inquiries
  • Identify and escalate technical issues
  • Contribute to refining customer operations
  • Act as a bridge between customers and product/engineering teams

Analytical SkillsWritten communicationTechnical supportCustomer support

Posted 1 day ago
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