Customer Support Jobs

Discover remote customer support opportunities worldwide. We've gathered the top positions to help you advance your career.

Customer Support

266 jobs found. to receive daily emails with new job openings that match your preferences.

266 jobs found.

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🔥 Customer Support Representative

Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial Technology

🔧 Requirements

Experience providing customer support via phone, email, and chat
Flawless written English
Experience in Tech or Financial Services
Ability to troubleshoot complex problems

💡 Responsibilities

Provide customer support via calls and in-app chat
Spot patterns in customer feedback for process improvements
Investigate complex issues and assist with escalations
Work with financial crime team to identify trends

Communication Skills Customer support

Posted about 1 hour ago

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🔥 Director, Customer Support

Posted about 1 hour ago

📍 United States

🔧 Requirements

Strategic, hands-on leader
Flexibility and deep commitment to availability across multiple time zones

💡 Responsibilities

Lead a high-performing, customer-first team
Deliver exceptional, 24/7 service to our global customer base
Develop and implement scalable support models, operational processes, and proactive engagement strategies
Own scaled customer success initiatives

Leadership Project Management People Management Salesforce Cross-functional Team Leadership Operations Management Strategic Management Communication Skills Analytical Skills Customer service Agile methodologies Mentoring Training Troubleshooting Team management CRM Customer support Customer Success SaaS Budget management

Posted about 1 hour ago

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🔥 Customer Support Associate (Remote - Hawaii)

Posted about 2 hours ago

📍 Hawaii

🧭 Full-Time

🔍 Customer Support

🔧 Requirements

1+ years customer-facing experience
Expertise in written communication
Familiarity with Squarespace platform

💡 Responsibilities

Respond to customer-submitted live chats and email
Troubleshoot customer inquiries
Meet quality and productivity targets

Written communication Troubleshooting Technical support Analytical thinking Customer support

Posted about 2 hours ago

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🔥 Customer Support Associate (Remote)

Posted about 2 hours ago

📍 Australia

🔧 Requirements

1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Currently live in New South Wales Australia
Expertise with written communication and the ability to spot spelling and grammar errors.
Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
Capability of prioritizing competing requests.
Familiarity with the Squarespace platform.
Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

💡 Responsibilities

Respond to customer-submitted live chats and emails in a timely manner
Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
Stay up to date on new product features and improvements
Identify isolated customer experiences and escalate important issues.

Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Written communication Troubleshooting Active listening Client relationship management Data entry Customer support

Posted about 2 hours ago

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🔥 Customer Support Agent

Posted about 3 hours ago

📍 United States, Canada

🧭 Full-Time

🔍 Veterinary Care

🏢 Company: The Vets

🔧 Requirements

1-2 years in a customer support role.
Excellent verbal and written communication skills.
Strong critical thinking skills.
Comfortable using CRM systems and customer support software.
Ability to thrive in a fast-paced environment.

💡 Responsibilities

Serve as the primary point of contact for client inquiries via phone, email, SMS and chat.
Assist clients with scheduling appointments and resolving issues.
Provide empathetic support to pet owners.
Handle and resolve customer complaints efficiently.
Collaborate with veterinary teams to share accurate information.
Maintain accurate records of customer interactions.
Identify opportunities to improve customer experience.

Communication Skills Problem Solving Customer service Empathy Technical support CRM

Posted about 3 hours ago

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🔥 Customer Support Representative

Posted about 18 hours ago

🔍 SaaS

🏢 Company: Altruistiq👥 51-100💰 $18,080,916 Seed over 2 years agoCleanTech Sustainability GreenTech Software

🔧 Requirements

2 years experience in technical support or sustainability field
Experience communicating technical issues to a non-technical audience
Experience managing customer expectations effectively
Ability to manage multiple concurrent tasks
Demonstrated success in improving and optimizing processes
Strong written communication skills for documentation
Keen eye for detail

💡 Responsibilities

Investigate and troubleshoot platform issues before escalating to Data Engineers and Developers
Support internal teams with technical product queries and process requirements
Build comprehensive product knowledge to serve as a technical knowledge hub
Respond to technical queries through the Altruistiq app
Ensure customers maximize platform value and advance their sustainability goals
Create and maintain technical documentation in the Help Centre
Deliver clear, accessible guidance for users of all technical abilities
Identify and implement process improvements and automation opportunities
Contribute to the development of scalable support systems
Own the development of technical support content within the Help Centre
Collaborate with Product teams to enhance platform usability

Posted about 18 hours ago

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🔥 Customer Support Advisor - Spanish Market

Posted about 22 hours ago

📍 Spain

🧭 Full-Time

💸 18000.0 - 19000.0 EUR per year

🔍 Customer Service

🏢 Company: Packlink Careers

🔧 Requirements

Native or proficient in Spanish
2+ years working in customer service, preferably in logistics
Familiarity with online customer service platforms
Strong communication and interpersonal skills

💡 Responsibilities

Attend live chats and reach customers on the phone when necessary
Support the sales team for customer service queries
Be the first point of contact to handle and resolve customer complaints
Provide friendly and efficient service and manage complaints
Respond professionally to inbound calls, chats, and emails
Proactively work to meet customer service KPIs

Customer service SaaS

Posted about 22 hours ago

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🔥 Junior Customer Support Manager bei Tech Startup in Deutschland Remote (m/w/d)

Posted about 22 hours ago

📍 Germany

🧭 Full-Time

🔍 Startup

🏢 Company: NeoTaste

🔧 Requirements

Practical professional experience in the support area
Ideally, this has been scaled in another startup
Good at dealing with critical questions and shows a high degree of understanding
Speaks German and English at a professional level
Can answer support tickets from users in both languages
You are a communication talent and can be enthusiastic about daily exchange with people
A high degree of precision as well as a clean expression in written communication are particularly important in your work
You are well organized and have a solution-oriented way of thinking

💡 Responsibilities

Further scaling and optimization of our support area for more than 1 million users
Be the first point of contact for our users on various channels, such as Whatsapp, Hubspot and by phone
You are constantly looking for ways to increase efficiency and customer satisfaction
Represent NeoTaste with your voice through support to the outside world

Communication Skills Problem-solving skills Troubleshooting Active listening Relationship management Technical support CRM Customer support Customer Success English communication

Posted about 22 hours ago

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🔥 Customer Support Advisor (Italian Market)

Posted about 23 hours ago

💸 18000.0 - 19000.0 EUR per year

🔍 Logistics

🏢 Company: Auctane

🔧 Requirements

You are native a native Italian speaker
Have a minimum of 2 years working in customer service, ideally within the logistics sector.
You are familiar with online customer service platforms, including online chat and ticketing systems.
You are not afraid of challenges, complaints and work well under pressure.
Have strong communication and interpersonal skills.
You are a people person, communicative, calm, and persuasive.
You are team-oriented, enthusiastic, self-motivated, and quick learner. You are flexible in organising the workload and varying shifts with your team.

💡 Responsibilities

Attend live chats and reach customers on the phone when necessary.
Support the sales team for queries related to customer service.
Be the first point of contact to handle and resolve customer complaints.
Provide friendly and efficient service, manage complaints and resolve situations between customers and providers.
Respond professionally to inbound phone calls, chats and emails - Identify and escalate issues when necessary.
Compose thoughtful and accurate message responses.
Proactively and independently work to meet customer service KPIs.

Posted about 23 hours ago

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🔥 Customer Support Representative (UA)

Posted 1 day ago

📍 Ukraine

🧭 Contract

🔍 Customer Support

🏢 Company: Motion👥 11-50💰 $36,490,025 Series C 8 months agoProductivity Tools Artificial Intelligence (AI)Real Time Analytics Software

🔧 Requirements

Solid written and spoken English
2 years of customer support experience or a degree from a top-tier institution
Familiarity with tools like Front, Intercom, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries
Identify and escalate technical issues
Contribute to refining customer operations
Act as a bridge between customers and product/engineering teams

Analytical Skills Written communication Technical support Customer support

Posted 1 day ago

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