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Customer Support Jobs

Discover remote customer support opportunities worldwide. We've gathered the top positions to help you advance your career.

Customer Support
238 jobs found. to receive daily emails with new job openings that match your preferences.
238 jobs found.

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🔥 Customer Support Specialist II (Remote within Taiwan, Night Shift)
Posted 2 days ago

📍 Taiwan

🧭 Full-Time

🔍 Transportation

  • Native Mandarin speaker with exceptional English written and verbal communication skills.
  • Resistance to stress and ability to work with high severity cases.
  • Experience in a detail-oriented environment with high diligence.
  • Open to email and phone support.
  • Strong attention to detail for identifying and resolving customer issues.
  • Stable internet connection at home.
  • Sufficient space at home for making sensitive and confidential calls.
  • Legally authorized to work in Taiwan without visa sponsorship.

  • Provide thorough phone/email support to customers and driver partners to build trust.
  • Accurately document case details and provide recommendations.
  • Identify medium and long-term reputation risks.
  • Provide insights to the Leadership Team for continuous improvement.
  • Work on critical safety incidents reported by riders and driver partners.
  • Document all incidents on JIRA.
  • Collaborate with partners to find solutions for incidents.

JiraAnalytical SkillsAttention to detailWritten communicationFluency in EnglishActive listeningCustomer support

Posted 2 days ago
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🔥 (fluent English and Turkish) Customer Support Consultant, crypto (Ankara)
Posted 3 days ago

📍 Turkey

🔍 Support-as-a-Service, Customer Support

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Fluent in English and Turkish.
  • At least 6 months of experience in a customer support role.
  • Experience providing support via chats and emails.
  • Interest in crypto or stock exchange.
  • Experience with Salesforce or Zendesk.
  • Analytical and research skills.
  • Positive and responsible attitude.
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

  • Provide exceptional customer support via chats and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay updated with cutting-edge technology.
  • Work securely with customers' sensitive information.
  • Apply the latest customer happiness practices.
  • Maintain a working knowledge of client’s products and services.

Analytical SkillsFluency in EnglishCustomer support

Posted 3 days ago
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🔥 Customer Support Specialist - No experience needed
Posted 3 days ago

📍 United States, Canada, United Kingdom

🔍 Luxury jewelry

🏢 Company: The House Of Mercier

  • No prior experience required; a willingness to learn and develop is essential.
  • Strong verbal and written communication skills.
  • Ability to empathize with customers and address their needs effectively.
  • Detail-oriented mindset and organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Interest in luxury jewelry and a passion for customer service are highly valued.
  • Flexibility to work varied shifts, including evenings and weekends.

  • Handle customer inquiries through various channels, including phone, email, and live chat.
  • Provide information about products, order statuses, and company policies.
  • Assist in resolving customer issues with patience and professionalism.
  • Maintain accurate records of customer interactions.
  • Participate in training sessions to enhance product knowledge and customer service skills.
  • Collaborate with team members to ensure a seamless customer experience.
  • Contribute to a positive and engaging work environment.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsMultitaskingEmpathy

Posted 3 days ago
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🔥 Customer Support Engineer
Posted 3 days ago

🔍 Warehouse and inventory management software

🏢 Company: Logiwa👥 101-250💰 $10,000,000 Series B about 2 years agoE-CommerceBusiness Information SystemsRetail TechnologySupply Chain ManagementCommercialSoftware

  • Bachelor's degree in Computer Science, Software Engineering, Industrial Engineering or a related field.
  • Min 3 years of experience in customer support.
  • Excellent written and verbal communication skills in English.
  • Proven ability to apply analytical and systematic thinking.
  • Ability to work independently and collaboratively in a team environment.
  • Familiarity with remote desktop applications and help desk software, such as SalesForce.
  • Good understanding of computer systems, printers, mobile devices, and other tech products.
  • Ability to provide step-by-step technical help.
  • Experience in MSSQL, Open API, and EDI is preferred.
  • Knowledge of warehouse operations and WMS software applications is a plus.

  • Respond to customer inquiries and resolve technical issues through various communication channels.
  • Analyze and diagnose technical problems reported by customers and provide effective solutions.
  • Collaborate with cross-functional teams to resolve customer issues and improve product functionality.
  • Document troubleshooting procedures and create knowledge base articles.
  • Log and manage customer issues in a ticketing system.
  • Continuously evaluate and improve support processes.
  • Collaborate with sales and account management teams for customer success.
Posted 3 days ago
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🔥 Customer Support Representative
Posted 5 days ago

🧭 Full-Time, Part-Time

💸 18.99 - 24.99 USD per hour

🏢 Company: Red Pill RH

  • At least 1 year of experience in a customer service role, preferably in a remote environment.
  • Comfortable using various software tools (CRM systems, email, chat platforms, etc.).
  • Excellent verbal and written communication skills, with the ability to clearly and calmly explain complex information.
  • Ability to quickly analyze issues and propose effective solutions.
  • Ability to work in a fast-paced environment and manage multiple tasks efficiently.
  • Collaborative and willing to work closely with teammates to improve the customer experience.

  • Provide prompt and professional customer support via phone, email, and chat.
  • Address customer inquiries, troubleshoot issues, and offer solutions to enhance the customer experience.
  • Maintain accurate and detailed records of customer interactions in our CRM system.
  • Process orders, exchanges, returns, and other customer transactions as required.
  • Collaborate with other team members and departments to ensure customer satisfaction.
  • Meet or exceed established performance metrics, including response time, customer satisfaction, and issue resolution.
  • Stay up-to-date on company products, services, and policies to provide accurate information to customers.
  • Help improve processes by providing valuable feedback to management.
Posted 5 days ago
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🔥 Customer Support Specialist with Ukrainian (part-time)
Posted 6 days ago

📍 Czechia, Poland, Slovakia

🧭 Part-Time

🔍 Mental health support

🏢 Company: Hedepy

  • Have some experience in a customer service environment.
  • Your Ukrainian is on a native speaker level and you are fluent in English.
  • You are able to cover the customer support channels from 2 PM to 8 PM (30h/week, Mo - Fri).
  • You have access to stable internet connection during the working hours.
  • You have excellent communication and organizational skills.
  • Have good knowledge of Google Workspace tools.
  • Can work as a contractor/freelancer (monthly invoices).

  • Serving as the primary point of contact for customers and therapists.
  • Consistently meeting customer service expectations.
  • Proactively addressing and resolving issues.
  • Reporting and resolving issues internally with other teams.

Organizational skillsExcellent communication skillsFluency in EnglishCustomer support

Posted 6 days ago
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🔥 Customer Support Analyst I
Posted 6 days ago

🔍 EHS software

  • A bachelor’s degree in communications, business administration, computer science, information systems, or a related discipline, or an equivalent combination of education and experience.
  • Previous experience in a customer service or help desk role, preferably within a software or technology environment.
  • Strong analytical skills with the ability to assess issues, identify root causes, and provide effective solutions.
  • Strong customer service orientation with excellent verbal and written communication skills.
  • Basic understanding of software systems and the ability to quickly learn and apply technical information.
  • Solid organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Comfortable working with different software platforms (e.g., Salesforce CRM or similar ticketing systems).
  • Ability to work independently while also being a team player, collaborating with peers and senior support staff as needed.
  • A positive attitude and a desire to continuously learn and improve technical and problem-solving skills.
  • Willingness to work in a rotating shift schedule, including evenings, weekends, and holidays, as required.

  • Respond to incoming customer inquiries via phone or email, ensuring a timely and accurate resolution of basic issues related to the Cority Product Suite.
  • Troubleshoot and assist clients with common technical problems such as login issues, system errors, and basic configuration questions.
  • Log all customer support interactions in the customer support system, including case details, updates, and resolutions.
  • Provide consistent follow-up with customers, ensuring they are informed of the status and progress of their case.
  • Escalate more complex technical issues or bugs to the appropriate Tier 2 teams, including Engineering, and track progress until resolution.
  • Collaborate with internal teams to ensure that customer issues are addressed promptly and accurately.
  • Assist in identifying recurring customer issues and report patterns to senior team members for further investigation.
  • Maintain a working knowledge of Cority's product offerings, learning new features and functionalities as they are released.
  • Follow established support procedures and contribute to continuous improvement efforts by suggesting enhancements to current processes.
  • Ensure compliance with Cority's information security policies and immediately report any security-related incidents.
Posted 6 days ago
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🔥 Customer Support Agent with English and German (EverHelp)
Posted 7 days ago

📍 Georgia

🧭 Full-Time

🔍 IT Services

🏢 Company: Genesis👥 10001-3000AutomotiveSalesManufacturingRecreational Vehicles

  • Proficiency in German language (B2/C1) and fluency in English language (B2 level) is required.
  • At least 6 months of support experience.
  • Excellent communication skills to handle customer complaints politely and professionally.
  • Ability to work independently as well as in different teams.
  • Attentive, persistent, and solution-oriented mindset.
  • Strong work ethic and adaptability to changes in a dynamic environment.

  • Communicate with users and address feedback and complaints via email.
  • Advise clients on product functionality and usage through social media.
  • Provide empathetic and responsive service to meet user needs.
  • Handle each request with the same level of dedication.

Fluency in EnglishCustomer support

Posted 7 days ago
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🔥 Customer Support Representative
Posted 7 days ago

🧭 Full-Time, Part-Time

💸 23.9 - 28.0 USD per hour

🔍 Customer Service

🏢 Company: Fischer👥 251-500ConsultingLegalProfessional Services

  • High school diploma or equivalent is required.
  • Previous customer service billing experience is a plus.
  • Basic knowledge of Microsoft Office applications.
  • Must be able to pass background check and drug screen as permitted by law.
  • Strong oral and interpersonal communication skills are essential.
  • Ability to adhere to compliance expectations under applicable laws.

  • Answer all questions and guide borrowers through the application process.
  • Update consumers account information during and after each call.
  • Identify payment options and set up payment arrangements as necessary.
  • Initiate and receive effective outbound and inbound calls.
  • Produce and arrange payment solutions for customers.
  • Provide account updates to management and ensure quality standards are met.
Posted 7 days ago
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🔥 Junior Dental Customer Support
Posted 7 days ago

📍 United States

🧭 Full-Time

🔍 Dental imaging software and solutions

🏢 Company: Anatomage, Inc.

  • Bachelor's degree in Biology or a related field
  • Strong computer knowledge and ability to learn new software applications
  • Ability to learn clinical dental terms and medical concepts
  • Excellent phone skills
  • Strong verbal and written communication skills
  • Strong attention to detail and organizational skills
  • Ability to multi-task and demonstrate accountability
  • Experience in the medical or dental industry preferred
  • Experience in radiology is a plus
  • Experience speaking to medical professionals on the phone is advantageous

  • Complete department training requirements under direct supervision
  • Conduct surgical case planning with doctors
  • Provide product assistance via phone and email
  • Conduct product training with new customers
  • Follow up with surgical case progress
  • Build a professional working relationship with doctors
  • Provide clinical feedback from doctors to the production team
  • Train for and complete bone reduction cases with direct supervision
  • Successfully pass validation training
  • Handle complaints and resolve issues
  • Receive 3rd party data
  • Perform other relevant duties as assigned

Problem SolvingAttention to detailOrganizational skillsTechnical supportCustomer support

Posted 7 days ago
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