Customer Support Advocate, Spanish Speaking

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💎 Seniority level: Junior, 1 year

📍 Location: Poland, CET

🔍 Industry: Customer Service

🏢 Company: Taskrabbit👥 251-500💰 Secondary Market over 9 years agoMarketplace E-Commerce Janitorial Service Facilities Support Services Freight Service Peer to Peer Sharing Economy

🗣️ Languages: English, Spanish

⏳ Experience: 1 year

🪄 Skills: Customer serviceWritten communicationProblem-solving skillsFluency in EnglishEmpathyVerbal communication

Requirements:

Minimum of 1 year of experience in a customer service role
Exceptional problem-solving skills
Empathetic communication skills and fluency in English and Spanish

Responsibilities:

Champion customer satisfaction with personalized and caring interactions
Understand customer needs and use feedback for improvements
Proactively address customer concerns with solutions-focused mindset