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Customer Support Intern

Posted about 17 hours agoViewed

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📍 Location: United States, Canada

🔍 Industry: Healthcare

🏢 Company: Medsender

🗣️ Languages: English

🪄 Skills: Software DevelopmentData AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceTroubleshootingTechnical supportCustomer support

Requirements:
  • Demonstrate a strong technical aptitude and the ability to swiftly learn new software, adapting to evolving technological advancements.
  • Possess excellent analytical and problem-solving skills, with a knack for identifying issues and implementing effective solutions.
  • Exhibit outstanding communication and interpersonal skills, with the ability to connect with customers and understand their needs.
Responsibilities:
  • Provide assistance to our users helping them navigate through Medsender and troubleshoot issues they may encounter.
  • Actively collaborate with our dedicated engineering team to address and resolve technical issues that arise.
  • Contribute significantly to the creation of support documentation and customer resources.
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