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🔥 Release Train Engineer
Posted 5 minutes ago

📍 United States

💸 110588.0 - 184313.0 USD per year

🔍 Financial Services

  • 4-year college degree, preferably in Project Management, Computer Science, Information Systems, Communications or related technical field
  • At least 7 years of experience managing large IT programs with multi-million dollar budgets up to $5M
  • At least 3 years of experience as a Release Train Engineer
  • Deep understanding of and ability to manage Project and Software Development Life Cycle(s) using Agile and Waterfall methodologies
  • Comfortable exercising judgment and using analytical skills in ambiguous situations
  • Outstanding attention to detail combined with the ability to see the big picture
  • Clear, effective verbal and written communication skills including the ability to actively listen, problem solve, and communicate effectively with both technical and business users
  • Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary
  • Coordinate with Project, Scrum, Technology, Business and Vendors to align delivery to OKRs to the program and portfolio
  • Manage the program budget & coordinate with finance to assure funds are available, accounted and properly reported, including Planview timesheet management / governance
  • Manage Demand Intake for the Program in LPL PDLC (Demand and Delivery Framework), ensuring demand aligns to available budget, handle new Intake requests ensuring availability of funding, or prepare required documentation for additional funding asks
  • Arbitrate and resolve conflict within the program when necessary. Understand appropriate paths and methods for escalation
  • Provide leadership to project managers/scrum masters, create a positive team environment, and provide direction in ambiguous situations
  • Be proactive and exercise initiative in identifying, tracking, and removing impediments to program success.
  • Understand how individual projects affect the program & portfolio and exercise judgement in raising issues and risks to the program/portfolio level
  • Provide weekly program status, bi-weekly program health reports and participate in monthly portfolio reviews

LeadershipProject ManagementAgileSCRUMProject CoordinationJiraFinancial ManagementRelease ManagementCommunication SkillsAnalytical SkillsProblem SolvingRESTful APIsStakeholder managementChange ManagementConfluenceBudget management

Posted 5 minutes ago
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🔥 Support Specialist
Posted about 1 hour ago

📍 United States

🔍 InsurTech and HealthTech

🏢 Company: Wisedocs AI

  • 2+ years of experience in customer support in a software or technology company.
  • Experience in a customer-facing environment.
  • Strong problem-solving and communication skills.
  • Patience and ability to manage stress effectively.
  • Ability to work independently and as part of a team.
  • Experience using ticketing systems such as Jira and Hubspot is nice to have.
  • Bachelor's degree or relevant experience is preferred.
  • Provide first-level support to customers and internal teams.
  • Run customer-facing calls for configuration, training, and troubleshooting.
  • Manage the customer-facing ticketing inbox in Jira and HubSpot, providing resolutions and escalating issues where needed.
  • Create engaging how-to overviews and resources for new product features.
  • Escalate potential bugs or errors to the development team and communicate with them effectively.
  • Translate new feature functions into user-friendly terminology and train internal and customer teams.
  • Manage customer instance settings and configurations.
  • Document customer interactions and solutions to contribute to our knowledge base.
  • Collaborate with the product team to provide feedback and insights based on customer needs.
  • Troubleshoot issues, diagnose problems, and guide users through step-by-step solutions.

JiraCommunication SkillsProblem SolvingCustomer serviceRESTful APIsTrainingTroubleshootingTechnical supportCustomer supportCustomer Success

Posted about 1 hour ago
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🔥 Business Operations
Posted about 1 hour ago

📍 United States

💸 67200.0 - 100800.0 USD per year

🔍 Business Operations

🏢 Company: northrop_grumman_external_site

  • Bachelor’s degree and at least 4 years of experience in related field: Business Management, Global Supply Chain, Manufacturing, Quality, Program Management, Operations.
  • Experience with MS PowerPoint and MS Power BI dashboards;
  • Experience with managing data
  • Experience with lean and agile methodologies
  • Experience with digital collaboration tools including MS Planner, MS Teams, Confluence, and Jira
  • Oversees and manages the operational aspects of the organization and serves as liaison between Business Operations and various teams.
  • Reviews status of projects, event planning, metric development and implementation, capital projects, executive deliverables, and budgets.
  • Manages schedules and prepares status reports.
  • Assesses process/deliverable issues and develops resolutions to meet manufacturing goals.
  • Develops mechanisms for monitoring progress and for intervention and problem solving with executives, line managers, and individual contributors.
  • Developing, supporting and improving the Organization’s RoB including defining and managing processes, practices, and policies, and ensuring that all processes are followed / executed and that deadlines are met. Also includes management of reporting, communication, information flow, and organizational planning.
  • Planning and coordination of deliverables, reviews, and meetings/events. Includes leading effective meetings, agenda setting, publishing meeting minutes with actions, and coordinating with teams to drive actions to closure in alignment with organizational priorities.
  • Developing, analyzing, tracking and improving goals and metrics.
  • Developing and managing collaboration and analysis tools and data spaces (i.e. website, SharePoint, MS Teams, Confluence, JIRA, PowerBi, Tableau)
  • Supporting, monitoring, and reporting on capital planning, budgets, and project execution
  • Ensuring the executives are prepared for critical meetings and engagements.
  • Supporting Business Recovery and Resumption Reviews
  • Supporting execution of initiatives and tasks initiated by the VP by partnering with cross-functional teams and business leaders throughout the organization.

Project ManagementBusiness AnalysisMicrosoft Power BIJiraCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesOrganizational skillsTime ManagementExcellent communication skillsProblem-solving skillsData visualizationData managementConfluenceBudget management

Posted about 1 hour ago
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🔥 Customer Care Associate (Remote)
Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 45000.0 - 48000.0 USD per year

🔍 Financial Health

🏢 Company: Brigit👥 51-100💰 $75,000,000 Debt Financing almost 4 years agoInternetPersonal FinanceFinanceMobile AppsFinTech

  • At least a Highschool Degree or equivalent
  • 2+ years of experience in customer support
  • Passion about helping people and providing incredible customer care
  • Ability to work in a fast-paced work environment and thrive in ambiguity. Can handle a large volume of email inquires and solving customer questions in a timely manner
  • Empathy and problem solving skills
  • Efficient and clear communication skills to resolve difficult customer issues
  • Strong ability to spot trends or problems and creatively find solutions
  • Professional response to negative feedback or user interactions
  • Respond to emails and live chats (goal is 200/tickets a day, depending on volume)
  • Learn and be an expert in all the issues/situations our users need assistance with
  • Be on the lookout for issues reported by customers and create Jira tickets for other departments to review/resolve
  • Feel comfortable in escalating tickets as required and follow through to resolution
  • Acknowledge all feedback given from management regarding QA, attitude, or performance reviews
  • Escalation of all BBB threats, CFPB threats, FTC threats, legal matters and other high pressing issues to Management

JiraCommunication SkillsProblem SolvingCustomer serviceEmpathyCustomer support

Posted about 2 hours ago
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🔥 Quality Assurance Analyst (Level 2)
Posted about 5 hours ago

📍 United States

🧭 Full-Time

🔍 Software Development

  • 2+ years in QA and Support roles for software development companies.
  • Experience with Scrum based project workflows and tooling.
  • Experience testing both frontend and backend sides of an application
  • Experience with tools such as BurpSuite/PostMan or other API testing software.
  • Strength to calmly prioritize and work on concurrent projects, activities, and tasks under time constraints.
  • Focused, organized, and deadline-conscious individuals with a strong attention to detail to identify, record, and prioritize issues as they arise.
  • Strong desire to work in a rapidly expanding and fast-paced environment in an early-stage tech company.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Excellent problem-solving skills.
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/certifications.
  • Work within Scrum sprint cycles alongside the broader development team, utilizing the JIRA QA Project to pick up cards for new tests, write and link cards across projects, and review KPIs for continuous improvement.
  • Provide feedback to engineers in JIRA tickets after testing the development that will guide the engineer on steps to take when editing the code for passing QA or user acceptance requirements (if/when it doesn’t pass).
  • Quickly identify functional, UX, and cosmetic bugs in Keen’s product when testing against designs and functional requirements, with the ultimate goal of preventing bugs from slipping into the production environment.
  • Reviewing automated test failures to determine if a JIRA bug ticket needs to be created & addressed before promoting the code to the next environment or if the tests need updating, is part of each workday.
  • Own deployments, determining when pipeline is ready and subsequently  deploying development to the production environment
  • Participate actively in retrospectives, among other sprint rituals, to help the team’s continuous improvement and support of each other.

AWSBackend DevelopmentSQLCypressFrontend DevelopmentJavascriptQASCRUMJiraAPI testingManual testingREST APIRegression testingCI/CDProblem SolvingAgile methodologiesAttention to detailJSONConfluence

Posted about 5 hours ago
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🔥 Executive Producer
Posted about 8 hours ago

📍 United States

💸 154400.0 - 272000.0 USD per year

🔍 Game Development

🏢 Company: Echtra

  • 10+ yrs of experience leading and guiding multidisciplinary teams through all stages of development with at least 2 games shipped as Executive Producer, Development Director or Game Director.
  • Understands how to lead multi-disciplinary teams and how to create and grow great games.
  • Extensive knowledge of and fluency in the game development process. Understands the ins and outs of game development from concept through live operations.
  • Able to motivate, support and guide others to attain successful outcomes and business objectives.
  • Experience with and knowledge of RPG, ARPG, and Looter Shooter game systems, balance, and variety.
  • Experience with various project management tools.
  • Excellent interpersonal and communication skills (written and verbal).
  • Strong analytical skills, along with a keen attention to detail.
  • Small and large scale problem solver.
  • Own execution of the game development process to ensure it's on time, on budget and at a high quality that realizes the vision for the project.
  • Work with your reports and discipline team leads to maintain and update an organizational structure, processes, and project plan that allow the team to produce high quality work on time and on budget.
  • Advocate for goals and team principles to help maintain and develop a healthy and supportive work environment.
  • Identify and help guide the team around potential hazards that come up through the normal game development process
  • Help define and set best practices and make sure they are communicated out across the team.
  • Build and strengthen the communication across a distributed team in multiple time zones.
  • Advocate for the player experience by collaborating with design, engineering, and QA to maintain a focus on delivering polished gameplay.
  • Effectively communicate the core of your game to other parts of the Zynga organization, and help ensure that your game leverages the resources of the larger organization.
  • Facilitate regular progress reviews and presentations with cross-functional teams and external partners, highlighting key milestones and risk mitigation strategies to reinforce confidence in the development schedule.
  • Oversee milestone planning and execution, ensuring all internal and external teams align with the schedule for production, alpha, beta, and go-to-market preparations.
  • Develop and implement individualized growth plans for production team members.

LeadershipProject ManagementGame DevelopmentPeople ManagementJiraCross-functional Team LeadershipUnreal engineCommunication SkillsProblem SolvingTeam managementConfluence

Posted about 8 hours ago
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🔥 Graduate Product Analyst
Posted about 8 hours ago

📍 Poland, Italy

🧭 Full-Time

🔍 Software Development

🏢 Company: YouGov👥 501-1000💰 $293,437,993 Post-IPO Debt over 1 year ago🫂 Last layoff 5 months agoInternetDatabaseAd TargetingConsultingBusiness IntelligenceInternet of ThingsBig DataMarket ResearchAnalyticsSoftware

  • An understanding of what product analytics in a digital environment encompasses, along with a strong interest in analytics and a desire to learn on the job
  • An analytical mindset and a passion for digital.
  • Recently graduated with a degree in IT, a numerate discipline or social sciences, or are still studying and are available for full time employment
  • Learn: Task-based training across Google’s BI stack: Google Analytics 4, Tag Manager, Looker Studio and BigQuery
  • Learn: Task-based training in analysing transactional / server-side data, stored in company data warehouses, using SQL
  • Build: coaching in report building and presenting actionable insights to stakeholders
  • Involvement: in digital marketing analytics e.g. analysis of data hosted in CRMs and marketing automation / ad / social media platforms
  • Observe: gain an understanding of how product analytics is utilised by a wide array of stakeholders, and how data privacy regulations impact digital analytics
  • Communicate: Participate in team meetings, and co-present insight sessions

SQLData AnalysisData MiningETLJavascriptGoogle AnalyticsJiraProduct AnalyticsCommunication SkillsAnalytical SkillsMicrosoft ExcelMicrosoft Office SuiteData visualization

Posted about 8 hours ago
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🔥 Technical Product Manager
Posted about 8 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 133000.0 USD per year

🔍 Software Development

🏢 Company: GoLinks👥 51-100💰 $27,000,000 Series A about 3 years agoProductivity ToolsSaaSEnterprise SoftwareSoftware

  • 2+ years experience in Technical Product Management.
  • Strong communication skills.
  • Time management and prioritization.
  • Strong problem solving skills.
  • Experience with Engineering tools & processes.
  • BA/BS degree or equivalent experience
  • Define, drive, and oversee our product roadmap and sprints, from inception to development and launch.
  • Work closely with key stakeholders to define requirements, align expectations, and prioritize features, tasks, and product issues while working within tight deadlines
  • Lead the integration of AI technologies across our suite of products and identify opportunities for AI enhancements, prioritize AI features, and ensure seamless implementation using various LLMs.
  • Work closely with Engineering to ensure the product is built to spec and delivered on time.
  • Collaborate with Design to ensure a superior user experience in our products
  • Understand and represent the needs of our end users, collecting user feedback and turning them into useful product requirements
  • Conduct market analysis to identify new opportunities for growth and innovation.
  • Tracking and reporting on the product's roadmap and adjusting the backlog based on business and customer impact.

Software DevelopmentSQLAgileArtificial IntelligenceProduct ManagementSCRUMUser Experience DesignJiraProduct OperationsCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsREST APICommunication SkillsProblem SolvingTime ManagementMarket ResearchStakeholder managementData analyticsSaaS

Posted about 8 hours ago
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🔥 Technical Business Analyst
Posted about 9 hours ago

📍 Canada

💸 95000.0 - 107000.0 USD per year

🔍 SaaS, Partnership Management

🏢 Company: Impact.com

  • Bachelor's degree in science, technology, engineering or math
  • 3+ years of experience in a technical or engineering environment
  • Ability to communicate effectively, both verbally and in writing, with diverse stakeholders.
  • Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities.
  • Ability to analyze data, identify trends, and develop solutions to complex problems.
  • Familiarity with software development concepts and comfortable working in a technical environment.
  • Ability to work effectively in a team environment and build strong working relationships.
  • Coordinate Cross-Department Initiatives: You will facilitate communication and coordination between engineering, product, and other departments. This involves ensuring alignment on project goals, timelines, and deliverables.
  • Maintain Internal Business Systems: You will manage and optimize our internal systems for tracking engineering projects, team activities, and progress. This includes ensuring data accuracy and system functionality.
  • Analyze and Improve Processes: You will analyze existing engineering processes to identify areas for improvement and implement solutions to enhance efficiency.
  • Bridge Technical Communication: You will assist in translating technical information into clear and concise language for non-technical stakeholders.
  • Support Project Management: You will assist in the tracking of project progress, identifying potential roadblocks, and facilitating timely resolution.

Project ManagementSoftware DevelopmentBusiness AnalysisData AnalysisJiraCommunication SkillsOrganizational skillsCross-functional collaborationProcess improvement

Posted about 9 hours ago
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🔥 Director of SEO
Posted about 18 hours ago

📍 United States

💸 90000.0 - 100000.0 USD per year

🔍 Digital Marketing

🏢 Company: Acadaca👥 51-100E-CommerceInformation Technology

SEO Expert
  • Act as the SEO expert for the agency
  • Be responsible for keeping on top of all SEO industry updates, trends, and best practices, and implement into team processes and strategies
  • Create and manage SEO team roadmap
  • Process documentation and training
  • Create and manage templates for SEO team deliverables
  • Create and manage processes for deliverables with associated recommended hours per deliverable
  • Ensure the team is trained and can execute deliverables
  • Onboard Jira and guide team adoption of new process
  • Manage hour pacing for all clients
  • Review team Harvest time regularly to ensure the team is tracking time correctly, especially as it relates to billable clients
  • Responsible for escalating team needs for success
  • Regular 1x1s with team members
  • Team meetings and trainings
  • Responsible for relaying SEO team and industry updates to greater team during full internal team meeting
  • Owns team P&L
  • Sales audits and presentations
  • Project scoping

People ManagementJiraCross-functional Team LeadershipStrategySEOAgile methodologiesReportingTrainingClient relationship managementTeam managementDigital MarketingFinancial analysisBudget management

Posted about 18 hours ago
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