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🔥 Player Support Agent - Korean/English - Remote

Posted 36 minutes ago

📍 Poland

🧭 Full-Time

🔍 Gaming

🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudio Video Games Digital Media Content

🔧 Requirements

Mastery in C1-C2 level Korean proficiency
English at B2 level or higher.
Excellent communication skills for effective player support.
Flexibility to adapt to various situations and player needs.
Accountability and reliability in handling player inquiries and issues.
Proactivity in identifying and addressing player concerns proactively.
Proficiency in navigating knowledge bases for efficient support.
Basic troubleshooting skills to assist players with technical challenges.
Availability for full-time work, including weekends (Saturday and Sunday).

💡 Responsibilities

Deliver excellent customer support to players.
Investigate and resolve player inquiries promptly through ticketing, email, or chat.
Assist internal teams with project-related requests, ensuring smooth collaboration.
Play a crucial role in gathering and delivering player feedback according to established procedures.
Provide translations when required to ensure seamless communication.

Communication Skills Customer service Written communication Excellent communication skills MS Office Troubleshooting Active listening Technical support CRM

Posted 36 minutes ago

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🔥 US Postal Support - Support Agent L1

Posted 39 minutes ago

📍 United States of America

🧭 Full-Time

💸 33500.0 - 48500.0 USD per year

🔍 Technology

🏢 Company: ext_us

🔧 Requirements

Functional knowledge of Windows 10 & 11, Microsoft Office 365, TCP/IP, IP Protocols, LAN, WAN, VPN, IP telephony
Knowledge of standard MS command line and Powershell utilities, ServiceNow Incident Management system, Knowledge Base Systems, hardware troubleshooting

💡 Responsibilities

Answering customer phone calls.
Providing remote technical support.
Documentation and incident management using the USPS ‘ServiceNow ticketing system.
Ordering replacement parts.
Other customer support related activities.

Communication Skills Customer service Troubleshooting Active listening Technical support

Posted 39 minutes ago

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🔥 Medical Science Liaison (MSL) ONC Solid Tumor - Miami Region - Remote

Posted about 1 hour ago

📍 United States of America

💸 166400.0 - 274800.0 USD per year

🔍 Pharmaceutical

🔧 Requirements

Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc)
0-7 years of experience in a Field Medical position or related field
Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required.
Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies.

💡 Responsibilities

Leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs
Engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
Demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues.
Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues.
Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities.
Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM.
Champion emerging responsibilities as strategic priorities and territory needs evolve
Proactively drive personal and professional development.

Project Management Data Analysis Product Development Communication Skills Analytical Skills Collaboration Microsoft Excel Customer service Microsoft Office Negotiation Presentation skills Written communication Compliance Interpersonal skills Networking Relationship building Problem-solving skills MS Office Account Management Teamwork Research Training Active listening Market Research Strategic thinking CRM Customer Success PowerPoint

Posted about 1 hour ago

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🔥 Senior Solutions Consultant

Posted about 1 hour ago

📍 Canada, United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

2-4 years of experience in client-facing roles in Saas, ideally in fintech, accounting, or ERP software
Expertise in software integrations, or accounting or procurement software
Strong technical aptitude and ability to comprehend complex software solutions, APIs, and integrations
Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences
Proven track record in a customer-facing role in the SaaS industry, such as Sales, Solutions Consulting, Pre-Sales, or Technical Account Management
Experience conducting persuasive software demonstrations, including strong demo fundamentals and an ability to tie features to value
Experience conducting customer discovery and technical scoping

💡 Responsibilities

Partner with Sales and Customer Success teams to achieve a deep understanding of larger, more complex clients and their current and future business needs
Craft and deliver compelling, customized demonstrations to prospects, tying their business challenges to the value Procurify provides
Build relationships and trust to become our prospects’ “trusted advisor” to understand and solve their complex workflow questions
Conduct technical scoping for out-of-the-box integrations as well as complex multi-system API integrations; work with partners on scoping custom solutions; collect requirements for internal development
Enhance client readiness by building collateral and processes to set proper expectations before their onboarding begins
Responsible for training and onboarding new members of our Solutions Consulting Team
Help ramp up new members of our Sales and Customer Success Teams
Other related ad hoc duties as assigned

SQL Data Analysis API testing REST API Communication Skills Problem Solving Customer service Accounting Presentation skills Written communication Excellent communication skills Relationship building Account Management Verbal communication Training Troubleshooting Active listening Client relationship management Sales experience Technical support Customer Success SaaS

Posted about 1 hour ago

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🔥 Customer Success Manager

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

💸 73000.0 - 90000.0 CAD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

3+ years of Customer Success experience in SaaS
Experience within B2B SaaS
Experience within Fintech
Strong problem-solving skills and a self-starter attitude
Customer-centric mindset; challenges the status quo and finds a better way
Understands our customer personas and the goals and challenges of our target market
Excellent written and verbal communication skills both internally and externally
Keeps up to date on trends and news from the industry, our competitors, and our target market
Shares Procurify values of Compassion, Courage, Creativity and Curiosity
Comfortable working independently as well as part of a team in a fast-paced environment

💡 Responsibilities

Manage a book of business valued at approximately $1-2M; overseeing the entire customer journey from post-onboarding to product adoption, expansion, advocacy, and renewal
Build and nurture long-term relationships with customers, ensuring they achieve their business objectives
Drive product adoption by providing guidance and resources to ensure customers fully utilize and benefit from Procurify
Proactively manage and monitor customer health, identifying and addressing escalations and churn risks, regardless of renewal timing
Identify upsell and expansion opportunities for the Account Management team to maximize customer value and business growth
Communicate customer needs cross-functionally while balancing them with business objectives and managing customer expectations

Communication Skills Customer service Relationship building Problem-solving skills Account Management Active listening Client relationship management Cross-functional collaboration CRM Customer Success SaaS

Posted about 1 hour ago

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🔥 Senior Copywriter

Posted about 2 hours ago

📍 Canada

🧭 Full-Time

🔍 Healthcare

🏢 Company: Felix👥 101-250 Cloud Data Services Information Technology Software Procurement

🔧 Requirements

7+ years of writing experience, including 3+ years of agency experience
Experience connecting big creative ideas for mass-reach, TV-led ad campaigns
Experience in highly regulated industries (ideally healthcare)
Hold strong opinions about what separates good from great writing
Have an extremely high bar of quality
Have the ability to switch between long form-narrative, short-form punchy marketing copy
Obsesses over details and has genuine passion for writing and creativity
Is an excellent communicator with creatives and non-creatives alike, and is comfortable and eager to give and receive feedback
Approaches creative problem-solving with a patient-centric mindset
Maintains strict adherence to industry regulations and legal requirements, particularly for all patient-facing materials
Thrives in a fast-paced environment working with a small team
Is kind and empathetic, and genuinely excited about the possibilities in the healthcare space
Has a portfolio that demonstrates relevant writing experience

💡 Responsibilities

Establish tone of voice, consistent terminology, and POV language for the brand spanning multiple patient touchpoints
Concept big creative ideas for national reach, omni-channel marketing campaigns
Write scripts for both brand & functional level TVCs to serve as the backbone for mass-reach campaigns, digital performance marketing, as well as UGC and influencer marketing
Develop messaging for static and video digital ad creative for always-on digital growth marketing
Collaborate with subject matter experts to create thought leadership pieces, educational content, and articles addressing patient needs or industry trends
Conceptualize and write copy for lifecycle brand marketing campaigns, including onboarding, retention, upselling, and win-back emails, to enhance customer engagement and satisfaction
Work closely with CRO and design to write copy for the Felix website, using best practices for UX combined with marketing flair to improve conversion usability
Incorporate SEO best practices into website copy, blog articles, and metadata to improve search rankings and visibility
Adapt long-form content into bite-sized, engaging pieces for social media (Instagram, TikTok, Twitter, LinkedIn, and Facebook) keeping in mind platform-specific best practices
Work closely with compliance teams to balance creativity with accuracy and compliance
Contribute to a broader culture of creativity on the marketing team by participating in creative brainstorms and group critiques

Adobe Creative Suite User Experience Design Content creation Communication Skills SEO RESTful APIs Written communication Compliance Excellent communication skills Verbal communication Writing Active listening Creativity Marketing Editing Digital Marketing A/B testing

Posted about 2 hours ago

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🔥 Graduate Talent Acquisition Associate

Posted about 3 hours ago

📍 United Kingdom

🧭 Full-Time

🏢 Company: YouGov👥 501-1000💰 $293,437,993 Post-IPO Debt over 1 year ago🫂 Last layoff 5 months agoInternet Database Ad Targeting Consulting Business Intelligence Internet of Things Big Data Market Research Analytics Software

🔧 Requirements

A recent graduate (or final-year student) with a degree in HR, Business, Psychology, or a related field.
Passion for recruitment, talent acquisition, and people development.
Strong communication and interpersonal skills to engage with candidates and stakeholders.
Proactive, organized, and able to manage multiple tasks effectively.
Eager to learn and grow in a fast-paced environment.

💡 Responsibilities

Assist in building relationships with hiring managers and People teams to understand the upcoming hiring needs and expectations.
Support the candidate journey by coordinating communication and interview scheduling.
Learn to identify and engage potential candidates through various sourcing channels, tools and techniques.
Help review applications, organize assessments, and coordinate interview processes.
Develop time management skills to handle multiple recruitment tasks efficiently.
Work closely with internal teams to support recruitment efforts and hiring strategies.
Maintain and update candidate records in our Applicant Tracking System (ATS)

People Management HR Management Communication Skills Analytical Skills Collaboration Microsoft Office Organizational skills Time Management Active listening Recruitment Relationship management Stakeholder management Mentorship

Posted about 3 hours ago

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🔥 Relocation Consultant (Part-Time) - Fairfield, CT

Posted about 3 hours ago

📍 United States

🧭 Part-Time

💸 55451.2 - 58344.0 USD per year

🏢 Company: Relocity👥 251-500💰 Private 11 months agoHospitality Mobile Apps Real Estate Software

🔧 Requirements

Must have at least 5 years of residency in Fairfield, CT, with extensive knowledge of the local rental market, education system, and local registration processes
Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
Must be flexible and available to work weekends
Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
Must have a laptop, smartphone, and reliable internet connection

💡 Responsibilities

Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.
Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.
Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.
Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.
Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.
Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.

Project Management Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Attention to detail Organizational skills Time Management Written communication Interpersonal skills Adaptability Research Negotiation skills Active listening Client relationship management Market Research Computer skills CRM English communication

Posted about 3 hours ago

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🔥 Project Manager, Community Platform

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 112000.0 - 130000.0 USD per year

🔍 Software Development

🔧 Requirements

3+ years of experience in community management projects, including launching or scaling a platform from scratch.
Proven success in building and growing online communities with measurable outcomes (e.g., increasing user engagement by [specific metrics]).
Strong project management skills to oversee end-to-end platform development.
Exceptional communication and storytelling skills to engage diverse audiences.
Proficiency with community management tools (e.g., Zendesk, Circle, Discourse) and analytics platforms.
A data-driven mindset, with the ability to measure and improve Axonius community KPIs.

💡 Responsibilities

Lead the design, development, and rollout of the Axonius community platform project, collaborating with internal teams and external vendors.
Define and implement community guidelines, onboarding flows, and user engagement features.
Build foundational processes for content moderation, user management, and feedback collection.
Attract the first wave of users through campaigns, partnerships, and direct outreach.
Foster relationships among members by initiating discussions, organizing virtual events, and incentivizing participation.
Build programs like ambassador initiatives or user recognition features to sustain long-term engagement.
Create and curate high-value content to drive discussions, share updates, and amplify user-generated content.
Collaborate with internal teams to align community initiatives with broader Axonius goals.
Act as the primary voice of the community, gathering actionable feedback to improve the Axonius platform and user experience.
Report on KPIs such as user growth, engagement, and satisfaction, and use insights to refine strategies.
Ensure the Axonius platform remains a safe, inclusive, and respectful space by enforcing guidelines and implementing necessary tools for moderation.

Project Management Data Analysis Project Coordination Cross-functional Team Leadership Strategy API testing Content creation Content management Communication Skills Collaboration Customer service Agile methodologies RESTful APIs Organizational skills Written communication Adaptability Relationship building Problem-solving skills Empathy Verbal communication Reporting Active listening Budgeting Sales experience Market Research Stakeholder management CRM Customer Success SaaS

Posted about 4 hours ago

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🔥 Outbound Sales Development Representative I Midwest

Posted about 4 hours ago

📍 United States

🧭 Full-Time

🔍 Sales

🏢 Company: EvenUp👥 251-500💰 $135,000,000 Series D 5 months agoArtificial Intelligence (AI)Legal Tech FinTech Software

🔧 Requirements

8+ months of experience in Sales Development
Familiarity with SaaS or service-oriented business models
Experienced with generating outbound leads
CRM experience
Excellent communication and interpersonal skills

💡 Responsibilities

Grow top of sales funnel through cold outbound campaigns
Generate sales-ready meetings and opportunities for Account Executives using EvenUp’s qualification criteria
Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how EvenUp can solve them
Identify high-potential areas of growth and develop and execute outbound strategies to get them on EvenUp
Develop strong sales and product knowledge
Partner with Growth, Marketing, and Customer Success to provide the best possible content and first impressions for new customers
Research companies and add prospects to our outbound list
Maintain accurate client relationship data within HubSpot

Communication Skills Excellent communication skills Active listening Sales experience Lead Generation CRM SaaS

Posted about 4 hours ago

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