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LDAP
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📍 Ireland, UK

🔍 Information Security

  • 2+ years experience in customer facing technical roles engaging customers on various topics such as security, regulatory requirements, and risk management.
  • 2+ years experience working with security concepts and technology, including encryption, networking, databases, telephony, email, LDAP, middleware, and applications ideally in a cloud environment, cloud and or API knowledge.
  • Comfort in conveying technical concepts both verbally and in written form, catering to a broad audience.
  • Showcase meticulous attention to detail, with expertise in both grammatical rules and formatting.
  • Possess excellent time management, organizational, and multitasking skills.
  • Demonstrate the ability to collaborate effectively with personnel at all levels within an organization.
  • Independently manage and respond to security questionnaires, customer calls and more from Twilio’s largest and most regulated customers.
  • Collaborate closely with internal subject matter experts to gather and deliver accurate responses to Third-Party requests, ensuring alignment with industry standards and regulatory obligations.
  • Identify and communicate potential security risks or gaps within questionnaire responses in collaboration with relevant teams.
  • Maintain an up-to-date repository of questionnaire responses, reflecting the latest and most relevant information.
  • Contribute to the enhancement of security questionnaire response templates and processes, aiding in their development and refinement.
  • Thrive in an autonomous, fast-paced, collaborative environment, consistently delivering high-quality outputs within set deadlines.
  • Cultivate and sustain productive relationships with internal stakeholders, facilitating the collection of accurate security details for Twilio's diverse range of products and services.
  • Propose innovative ideas to enhance team and organizational processes and procedures.
  • Develop proficiency in comprehending legal language.
  • Collaborate closely with the Audit Lead to orchestrate external Twilio Security audits, engaging internal stakeholders effectively.

SQLCloud ComputingCybersecurityLDAPCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceRESTful APIsAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceInterpersonal skillsProblem-solving skillsRisk Management

Posted about 19 hours ago
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📍 Ireland

🔍 Information Security

  • 2+ years experience in customer facing technical roles engaging customers on various topics such as security, regulatory requirements, and risk management.
  • 2+ years experience working with security concepts and technology, including encryption, networking, databases, telephony, email, LDAP, middleware, and applications ideally in a cloud environment, cloud and or API knowledge.
  • Comfort in conveying technical concepts both verbally and in written form, catering to a broad audience.
  • Showcase meticulous attention to detail, with expertise in both grammatical rules and formatting.
  • Possess excellent time management, organizational, and multitasking skills.
  • Demonstrate the ability to collaborate effectively with personnel at all levels within an organization.
  • Independently manage and respond to security questionnaires, customer calls and more from Twilio’s largest and most regulated customers. This includes the review, understanding, and alignment of questionnaire requirements with company policies, practices, and controls.
  • Collaborate closely with internal subject matter experts to gather and deliver accurate responses to Third-Party requests, ensuring alignment with industry standards and regulatory obligations.
  • Identify and communicate potential security risks or gaps within questionnaire responses in collaboration with relevant teams.
  • Maintain an up-to-date repository of questionnaire responses, reflecting the latest and most relevant information.
  • Contribute to the enhancement of security questionnaire response templates and processes, aiding in their development and refinement.
  • Thrive in an autonomous, fast-paced, collaborative environment, consistently delivering high-quality outputs within set deadlines.
  • Cultivate and sustain productive relationships with internal stakeholders, facilitating the collection of accurate security details for Twilio's diverse range of products and services.
  • Propose innovative ideas to enhance team and organizational processes and procedures.
  • Develop proficiency in comprehending legal language.
  • Collaborate closely with the Audit Lead to orchestrate external Twilio Security audits, engaging internal stakeholders effectively.

SQLCloud ComputingCybersecurityLDAPAPI testingREST APICommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceInterpersonal skillsNetworkingProblem-solving skillsActive listeningJSONRisk ManagementTechnical supportCustomer supportEnglish communication

Posted about 19 hours ago
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🔥 Senior Field Solutions Engineer
Posted about 24 hours ago

📍 UK

🔍 Cyber Security

🏢 Company: SonicWall

  • 10 + years of related experience with a bachelor’s degree; or 6 years and a master’s degree or a PhD with 5 years’ experience; or equivalent experience.
  • Cyber Security CISSP Certified, CEH
  • ITIL Certified
  • Microsoft Azure or AWS Practitioner
  • Retaining specialist knowledge across SonicWall products to the desired level
  • SNSA & SNSP SonicWall Certified*Training will be provided
  • Familiarity with governance and compliance issues and management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
  • Full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, reading, interpreting and creating scripts, regular expressions and/or custom signatures, virtualization platforms including VMware, Hyper-V, AWS and Azure.
  • Proactive leadership of technical discovery workshops to qualify and validate the customer requirements, use cases and to build out a bill of materials, design, and if required, a statement of work that meets the desired outcome
  • Conduct advanced technical sales presentations and solution demonstrations across SonicWall portfolio to an audience typically between 10-500 persons, keeping partners and customers informed of our new solutions and industry trends
  • Talk to and demonstrate SonicWall unique value proposition, know our competitors’ offerings in this space and why we win. This includes sharing competitive insights with peers and sales
  • Build out a minimum of 10-20 trusted technical decision maker relationships with strategic channel partners and customers, holding reoccurring meetings with the solution decision makers including “C” level
  • Builds out and maintains personal lab for most common demo requests and personal development
  • Support remote partner product trials
  • Technical lead for proof of concepts that are either with a partner or direct with a customer
  • Participate in beta testing and feedback of products, working alongside the product management teams. In addition, function as the voice of the beta testers to consolidate feedback to product management teams and to the Pre-Sales stakeholders
  • Teaming with support where necessary to preserve relationships with partners and customers
  • Support key technical marketing initiatives, building out collateral, presenting for internal and external events
  • Lead key technical marketing initiatives, presenting ether internally or externally
  • Develop expertise to a PoC level in at least 7-10 SonicWall product areas and a subject matter expert and go to persons for theatre
  • Proactively shares best practices with fellow peers and sales on a regular basis
  • Provides mentorship for at least 1 x Solution Engineer
  • Keeps regional sales informed of roadmap insights, product updates and technical best practices
  • Promotes a culture of teaming with extended teams, working collaboratively and brings ideas forward that improves the overall effectiveness of the Pre-Sales organization
  • Adheres to the company values, guidelines, and solution engineering regional reporting tasks

AWSProject ManagementSQLBashCiscoCloud ComputingCybersecurityLDAPMicrosoft AzureCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsMentoringLinuxDevOpsPresentation skillsNetworkingExcellent communication skillsCritical thinkingTeamworkNegotiation skillsJSONSales experienceScripting

Posted about 24 hours ago
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📍 United States

🔍 Information Security

🏢 Company: GuidePoint Security

  • Minimum 5 years in an enterprise level security consultative role building and assessing Information Security architectures and programs
  • Prior experience in a corporate operational or technical leadership role
  • Prior experience in a client facing pre-sales and consulting role
  • Experience with security products from Wiz, Orca, Aqua, Snyk, Checkmarx, Veracode, Invicti, GitGuardian, SailPoint, CyberArk, Delinea, Crowdstrike, etc.
  • Experience with securing complex AWS, Azure, or GCP environments
  • Bachelor’s degree in a relevant discipline or equivalent experience
  • Serve as our clients’ primary technical point of contact along side our Account Executives
  • A good listener to work with clients to understand issues/gaps in their security programs and works alongside them to provide solutions
  • Hands-on experience designing, implementing, and operationalizing security controls across a wide range of IT and enterprise business systems
  • Proactively research and engage emerging vendors and technologies to understand how they may be used to solve our clients challenges
  • Author comprehensive business and technical collateral to support the business that is proficiently tailored to both technical and managerial audiences

AWSCloud ComputingCybersecurityGCPLDAPAzureLinuxRisk Management

Posted 3 days ago
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📍 United States

🧭 Full-Time

💸 81500.0 - 176000.0 USD per year

🏢 Company: NREL

  • UNIX/Linux experience
  • Ability to script and automate tasks using BASH and Python
  • Basic knowledge of security tools such as IDS/IPS, firewalls, and vulnerability scanners
  • Basic knowledge of networking fundamentals including TCP/IP, DNS, and networking protocols
  • Basic knowledge of encryption and cryptography including SSL/TLS, and key management practices
  • Basic knowledge of access control and identity management
  • Basic knowledge of common threats, vulnerabilities, and attack vectors
  • Basic knowledge of incident response practices including identifying, containing, and mitigating threats
  • Must be able to obtain and maintain a DOE (Q) Security Clearance.
  • Write scripts that fulfill the security requirements the team is expected to implement.
  • Produce security-related artifacts (screen shots, log data), monitor vulnerabilities, that will span multiple IT platforms, servers, networks, web applications, and cloud-based systems.
  • Communicate effectively and confidently across diverse groups within the lab including users and stakeholders
  • Work with log collection tools to analyze data and produce meaningful reporting
  • Work with a tight-knit team to write thorough, readable, and correct documentation
  • Work with our team to respond to security-related artifact and documentation requests
  • Work with our team to modify system security plans
  • Work with the team to implement new capabilities as needed or required by the Department of Energy to enhance the implementation of cybersecurity in Advanced Computing Operations managed systems
  • Work with developers, researchers, and systems administrators to ensure appropriate security controls are considered in all stages of a project.

AWSPythonBashCloud ComputingCybersecurityData AnalysisElasticSearchGCPLDAPMicrosoft ExchangeMicrosoft SQL ServerAzureREST APICommunication SkillsAnalytical SkillsMicrosoft ExcelCI/CDProblem SolvingLinuxDevOpsWritten communicationTeamworkVerbal communicationJSONData visualizationAnsibleScripting

Posted 3 days ago
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📍 USA

🏢 Company: Fleetio

  • Proven experience as a Systems Administrator, focusing on managing SaaS applications and configurations.
  • Highly proficient with macOS.
  • Proficient in email security platforms, such as Proofpoint or Mimecast, for advanced threat protection and phishing prevention.
  • Skilled in SaaS Security Posture Management (SSPM) platforms like Adaptive Shield or Valence Security, ensuring robust cloud application security.
  • Experienced with network security technologies, including VPN, Secure Web Gateway (SWG), and related access controls, to safeguard corporate environments
  • Strong proficiency in configuring and maintaining SaaS applications such as Okta, Google Workspace, and MDM platforms such as Mosyle, Kandji, or JAMF.
  • Familiarity with general IT security practices and protocols, with the ability to implement security measures within SaaS environments.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
  • Strong communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.
  • Proactive attitude towards identifying and implementing process improvements.
  • Ability to work collaboratively in a team environment as well as independently when required.
  • Take ownership of configuring and managing critical SaaS applications such as Okta, Google Workspace, and others, ensuring optimal performance and user experience.
  • Help craft the scalability and vision of the IT Operations and Corporate Security functions in a rapidly scaling, tech-forward environment
  • Identify areas for improvement within the Fleetio tech stack, recommend and implement changes to enhance efficiency, security, and productivity, contributing to streamlined operations.
  • Collaborate with various teams to understand business requirements and translate them into practical SaaS configurations and solutions, fostering organizational alignment.
  • Research and evaluate new SaaS applications aligned with organizational goals, presenting recommendations for adoption.
  • Provide tier 2 support for the help desk team, assisting with complex technical issues and ensuring smooth operations, contributing to enhanced user satisfaction.
  • Stay updated with industry trends and best practices, incorporating relevant advancements into tech stack management strategies, ensuring continuous improvement, and staying ahead of the curve.

LDAPLinuxSaaS

Posted 3 days ago
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📍 Bulgaria

🧭 Contract

🔍 Security

🏢 Company: HumanI

  • A degree in Computer Science, Information Technology, Cybersecurity, Engineering or a related discipline.
  • Several years of corporate experience in large enterprise driven software systems.
  • Extensive knowledge of authentication and authorization principles, protocols, and best practices.
  • Extensive experience in cloud and virtualization security.
  • Understanding of security standards and regulations related to identity management.
  • Ability to architect scalable and secure identity management systems.
Work with the IT Advisor, Data Analyst and Software Engineer to design and implement the architecture of security systems, including authentication, authorization and use lifecycle management

Cloud ComputingCybersecurityLDAPMicrosoft Active DirectorySoftware ArchitectureRESTful APIs

Posted 3 days ago
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🔥 IT Support Engineer
Posted 4 days ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Rad AI👥 101-250💰 $60,000,000 Series C about 2 months agoArtificial Intelligence (AI)Enterprise SoftwareHealth Care

  • 4+ years of experience in IT support, helpdesk, or a similar role.
  • Degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
  • Proficiency in troubleshooting hardware and software issues on both macOS and Windows.
  • Experience with SaaS platforms and tools such as Google Workspace, Okta, and Slack, or similar.
  • Basic understanding of networking principles, including end-user connectivity, WiFi, and VPNs.
  • Ability to participate in an on-call schedule that may include after-hours and weekend support.
  • Must be willing to work standard East Coast hours.
  • Prepare and manage IT tasks related to onboarding and offboarding employees.
  • Configure and deploy laptops and peripherals for new employees.
  • Provide technical support to new hires during their onboarding period.
  • Track and maintain inventory of IT equipment, including replacements and returns.
  • Create and update knowledge base articles, guides, and IT process documentation.
  • Assist with day-to-day operations as needed to maintain smooth operations.
  • Assist in managing and maintaining SaaS IT platforms such as Okta, JumpCloud, and Google Workspace.
  • Serve as backup for the Cybersecurity team for areas of incident response, and troubleshooting using tools like Zscaler, CrowdStrike, and more.
  • Address account access issues, password resets, hardware troubleshooting, and basic connectivity issues.
  • Provide remote support via video conference.
  • Manage ticket triage, documentation, and resolution.
  • Escalate complex issues to appropriate teams when necessary.
  • Troubleshoot software and hardware issues and resolve intermediate network problems like VPN and WiFi connectivity.
  • Administer SaaS tools like Google Workspace and Okta.
  • Diagnose and resolve root cause issues impacting IT systems or tools.
  • Help the Senior IT Manager conduct system administration of our SaaS platforms.
  • Participate in testing and rollouts of new technology.
  • Occasionally collaborate with developers, vendors, or system architects to resolve critical issues involving our SaaS platforms and engineering initiatives.
  • Conduct root cause analysis and propose long-term solutions.
  • Develop Tier 0 documentation for self-service IT support.

LDAPMicrosoft Active DirectoryCI/CDRESTful APIsLinuxNetworkingTroubleshootingScriptingSaaS

Posted 4 days ago
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📍 Latin America

🧭 Contract

💸 1500.0 - 2000.0 USD per month

🏢 Company: GoFasti👥 10-50

  • 1+ years of exp as a Service Desk Technician.
  • Good with Windows and managing user permissions.
  • Used to working with tech support software and tools.
  • Can troubleshoot computer and software issues.
  • Experienced with Microsoft Office 365 and its apps, SharePoint, and Exchange.
  • Knows basic network troubleshooting.
  • Can follow instructions well.
  • Great at helping customers and paying attention to details.
  • Able to multitask and switch between different customer environments quickly.
  • Must speak English and Japanese well.
  • Quickly handle tech support problems.
  • Sort and handle requests based on their urgency and importance.
  • Help customers over the phone or email with tech issues.
  • Fix problems with computer hardware and software.
  • Help set up, modify, or remove customer accounts.
  • Keep track of your tasks in our ticketing application and update customers regularly.
  • Solve simple network problems, knowing how networks and internet protocols work.
  • Help keep our tech support documents up to date.
  • Work with other teams on complex issues.
  • Commitment to providing exceptional customer service.

LDAPMicrosoft ExchangeSharePointCommunication SkillsProblem SolvingCustomer serviceAttention to detailMultitaskingTroubleshootingComputer skillsTechnical supportScriptingCustomer supportEnglish communication

Posted 7 days ago
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📍 Latin America

🧭 Contract

💸 1500.0 - 2000.0 USD per month

🏢 Company: GoFasti👥 10-50

  • 1+ years of exp as a Service Desk Technician.
  • Good with Windows and managing user permissions.
  • Used to working with tech support software and tools.
  • Can troubleshoot computer and software issues.
  • Experienced with Microsoft Office 365 and its apps, SharePoint, and Exchange.
  • Knows basic network troubleshooting.
  • Can follow instructions well.
  • Great at helping customers and paying attention to details.
  • Able to multitask and switch between different customer environments quickly.
  • Quickly handle tech support problems.
  • Sort and handle requests based on their urgency and importance.
  • Help customers over the phone or email with tech issues.
  • Fix problems with computer hardware and software.
  • Help set up, modify, or remove customer accounts.
  • Keep track of your tasks in our ticketing application and update customers regularly.
  • Solve simple network problems, knowing how networks and internet protocols work.
  • Help keep our tech support documents up to date.
  • Work with other teams on complex issues.
  • Commitment to providing exceptional customer service.

SQLLDAPMicrosoft ExchangeSharePointCustomer serviceLinuxTroubleshootingJSONComputer skillsTechnical support

Posted 7 days ago
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