Clinical Customer Success SME

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Requirements:

• Doctor of Medicine (MD) degree and completion of residency training.
• Strong ability to engage and communicate effectively with healthcare professionals at all levels.
• Understanding of the healthcare industry's dynamics, especially in areas such as Revenue Cycle, Clinical Documentation, and Coding.

Responsibilities:

• Lead and assist in software demonstrations with clinical buyers.
• Utilize your clinical background to relate to potential clients on a peer level and enhance the credibility of our solutions.
• Work alongside the sales team to support deal closure by providing expert insights and addressing technical and medical queries from prospects.
• Collaborate with the product and marketing teams to lend a clinical perspective to the development of marketing materials and product features.
• Represent the company at industry conferences and events, potentially speaking to enhance brand visibility and credibility.
• Establish and maintain relationships with key stakeholders in the healthcare industry, leveraging your clinical expertise and network to open new channels and opportunities for the company.