B2B Account Manager, Client Services

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Requirements:

• Bachelor's Degree in Marketing, Communication or related discipline.
• 3-5 years digital marketing experience, preferably with cross-channel plans.
• Proven track record of delivering high customer satisfaction scores.
• Extensive experience with CRM or Marketing Operations platforms such as Salesforce, Shopify, Hubspot.
• Experience with business-level metrics such as LTV:CAC, MER.
• Campaign leadership skills for multi-channel environment.
• Ability to develop relationships with executive-level contacts.
• Self-starter with high energy and entrepreneurial spirit.

Responsibilities:

• Employ AI technologies to enhance business processes.
• Establish strong relationships with client decision-makers through regular check-ins.
• Lead cross-functional account teams with comprehensive marketing strategies.
• Leverage data and analytics to identify strategic opportunities.
• Develop measurement frameworks to improve marketing decisions.
• Coach team members to connect marketing and business objectives.
• Lead client contract renewal strategies and identify service expansions.