Senior Business Analyst - Dynamics 365

New

CI&TEducation technology

Listing location: Brazil; Workplace type: Remote; Structured job location: Brazil, Agile setup overlapping with US Central TimeFull-TimeSenior

Salary not disclosed

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Job Details

Have consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations.
Have proven experience leading the full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT.
Have strong process mapping skills, using BPMN or similar.
Be comfortable working with data models.
Have experience with Agile tools such as Azure DevOps or Jira.
Have advanced English and confidence facilitating sessions with US stakeholders.
Preferred: Dynamics 365/Dataverse or other CRM project experience.
Preferred: Background in education, healthcare, or scheduling and placement workflows.
Preferred: CBAP, CCBA, PSPO, or MB-910 certification.

Lead discovery workshops and interviews with business stakeholders across several user groups.
Map current-state and future-state processes and document workflows, business rules, and edge cases.
Write user stories with testable acceptance criteria and keep the backlog refined with the product owner.
Define data requirements, including entities, fields, relationships, validations, and integration touchpoints.
Plan and run UAT by writing test scenarios, coordinating testers, tracking defects, and obtaining sign-off.
Bridge stakeholders and the development team in an Agile setup overlapping with US Central Time.

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