Logistics Administrative Virtual Assistant — U.S. Transportation

New
T
Truck Driver NationLogistics and transportation
Full-Time | Remote — Philippines, Availability during assigned U.S. transportation operating hours, which may require nighttime working hours in the Philippines.Full-Time
Salary not disclosed
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Job Details

Languages
Fluent professional spoken and written English.
Required Skills
Google SheetsData entry

Requirements

  • Be fluent in spoken and written professional English.
  • Have strong professional telephone and email communication skills.
  • Have strong organizational and administrative skills.
  • Demonstrate accurate data-entry and recordkeeping abilities.
  • Have experience using spreadsheets, email, shared documents, and online business systems.
  • Be able to manage multiple assignments and follow-up requirements.
  • Demonstrate strong attention to detail and the ability to work independently.
  • Be available during assigned U.S. transportation operating hours, which may require nighttime work in the Philippines.
  • Maintain a professional remote-work environment with reliable high-speed internet, dependable communication capability, and suitable computer equipment.

Responsibilities

  • Review assigned business inboxes and organize transportation-related emails and follow-up requests.
  • Maintain Google Sheets records, shipment logs, appointment calendars, operational checklists, and other assigned records.
  • Track pickup and delivery appointments and communicate schedule changes to authorized operations personnel.
  • Request routine status information from assigned transportation contacts and document verified updates.
  • Organize bills of lading, rate confirmations, proof-of-delivery documents, and related transportation files.
  • Identify missing or incomplete information and documentation, and escalate discrepancies requiring additional review.
  • Follow up on assigned administrative and transportation tasks and maintain accurate communication records.
  • Escalate urgent shipment issues, customer concerns, and decisions outside assigned authority.
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