Spanish Customer Support Agent

New
S
speakitE-commerce
100% remote position - work from anywhere in GreeceFull-Time
SalaryCompetitive salary package with additional performance-based bonuses
Apply NowOpens the employer's application page

Job Details

Languages
Native or fluent Spanish (C1/C2); good level of English (B2 or higher).
Required Skills
Problem SolvingMultitaskingComputer skillsCustomer support

Requirements

  • Be a native or fluent Spanish speaker (C1/C2).
  • Have a good level of English (B2 or higher).
  • Have strong communication and problem-solving skills.
  • Bring a customer-oriented mindset, empathy, and professionalism.
  • Have good computer skills and the ability to multitask.
  • Previous customer service experience is not required but is an advantage.

Responsibilities

  • Respond to Spanish-speaking customers via phone, email, and live chat.
  • Guide customers with questions about products, orders, shipping, and returns.
  • Address customer concerns and provide helpful solutions.
  • Handle customer requests to ensure a smooth support experience.
  • Maintain accurate records of customer interactions.
  • Coordinate with relevant teams to address customer needs.
  • Provide friendly, professional, and customer-focused support.
View Full Description & ApplyYou'll be redirected to the employer's site
Competitive salary package with additional performance-based bonuses
Apply Now