Senior Software Engineer, Production
New
M
Matter LabsBlockchain infrastructure
You must be based in the US or the EU, with the US preferred; some of our customers whitelist the jurisdictions their operators work from, so this is a hard requirement.Full-TimeSenior
SalaryBase salary range: USD 192,000 to 230,000 per year. For candidates in the EU the same range applies. Performance-based variable compensation and a long-term token incentive are additional.
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Job Details
- Required Skills
- JavaC++Product OperationsGoRust
Requirements
- Have been on-call for a system you wrote code for.
- Have owned an incident from page through RCA to a fix that stopped it recurring.
- Be strong in a systems language such as Rust, Go, C++, or Java; Rust is learnable on the team.
- Be able to find causes in code you did not write.
- Verify changes before rollout and identify which changes are reversible and which are not.
- Have run production for a service with external customers.
- Have written incident notices and RCAs read by customer engineers.
- Be able to drive other teams to finish work without escalation.
- Be willing to hold a 24/7 rotation.
- Nice to have: rollup or node operations experience, including sequencer, prover, or L1 settlement.
- Nice to have: Ethereum execution client internals experience.
- Nice to have: tooling adopted by other teams.
Responsibilities
- Run production environments for institutional customers.
- Hold the First Responder rotation, coordinate incidents through restoration, and write RCAs for customer engineers.
- Decide whether changes are safe to roll out, verify them before rollout, and validate them afterward, including executing sequencer rollouts.
- Turn pages, runbooks, and manual steps into fixes in the sequencer, provers, or tooling.
- Own customer SLA cards and measure service against contracts monthly.
- Drive diagnosis and fixes through the component teams that own the code.
- Support customers who operate the chain themselves.
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