Swedish-Speaking Travel Advisor
New
M
Mercier Consultancy GroupOnline travel
Workable workplace: remote; Workable locations: Athens, Attica, Greece. Sweden. Norway. Denmark. Germany. FinlandFull-Time
Salary not disclosed
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Job Details
- Languages
- Native or fluent Swedish (spoken and written); professional proficiency in English
- Required Skills
- Customer service
Requirements
- Be a native or fluent Swedish speaker, both spoken and written.
- Have professional proficiency in English for communication within the global office environment.
- Bring a strong passion for the tourism industry and a commitment to delivering exceptional service.
- Be able to work effectively in a digital, remote-first setup.
- Previous customer service or tourism experience is considered a significant advantage.
Responsibilities
- Provide support to travelers with flight bookings, hotel reservations, and complex itinerary management.
- Represent the travel brand professionally and efficiently in customer interactions.
- Resolve travel-related queries by phone, email, and chat.
- Use global reservation systems to provide real-time solutions for international travel requirements.
- Maintain quality standards to support customer satisfaction and loyalty.
- Collaborate with international teams to streamline booking processes and improve service delivery.
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