Enterprise Account Manager
New
Z
ZipRecruiterRecruitment advertising
Location: Remote, USAFull-TimeManager
SalaryThe US base salary for this full-time position is $100,000 plus commission
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Job Details
- Experience
- 3-5 years of experience in Enterprise Account Management preferred
- Required Skills
- SalesforceMicrosoft OfficeCustomer support
Requirements
- Previous experience providing customer support.
- 3-5 years of Enterprise Account Management experience preferred.
- Experience with Salesforce.com or other CRM software.
- Working knowledge of MS Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Exceptional written, verbal, phone, and presentation skills.
- Ability to organize and prioritize responsibilities and work under pressure.
- Understanding of digital advertising, media planning, performance reporting, or programmatic buying is a bonus.
- Recruitment or HCM experience is a bonus.
- Experience selling recruitment advertising or performance-based advertising is a bonus.
Responsibilities
- Work with Enterprise Account Executives, Customer Success Managers, and Product Specialists.
- Renew and grow a book of business quarter over quarter.
- Consistently close upsell opportunities at or above quota.
- Proactively manage assigned accounts, provide support, and identify upsell opportunities.
- Onboard new clients, train users, and serve as the main post-sale contact.
- Conduct face-to-face client visits and live product demonstrations over the phone.
- Analyze and present monthly analytics reports.
- Recommend appropriate products for individual clients.
- Optimize campaign bids, budgets, segmentation, and overall performance.
- Travel at least 25%; the current expectation is 9 client visits quarterly.
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