Administration Assistant (NDIS) - Payroll, Rostering and Finance Administration
New
O
Outsourced StaffNDIS services
Listing location: Philippines; Workplace type: Remote, Working hours must overlap with Adelaide business hours (9:00 am to 5:00 pm ACST/ACDT)Full-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Clear, polite written English
- Experience
- Australian award payroll preparation in Xero: 2+ years, including bank reconciliation and coding.
Requirements
- Have at least 2 years of experience preparing Australian award payroll in Xero, including bank reconciliation and transaction coding.
- Understand Australian award payroll preparation; knowledge of the SCHADS Award, including broken shifts, minimum engagement and sleepovers, is highly desirable.
- Report anomalies and discrepancies rather than correcting them silently.
- Write clear, polite English emails and online messages to staff and business contacts.
- Handle personal information carefully and follow privacy and data security requirements.
- Be willing to provide an NBI clearance.
- Have reliable internet and a private, secure workspace.
- Be available for full overlap with Adelaide business hours (9:00 am to 5:00 pm ACST/ACDT).
- Be comfortable learning computer systems, including a custom-built CRM, and following documented processes.
- NDIS experience, including NDIS billing, or experience in Australian disability, aged care or community services is highly desirable.
- Familiarity with PRODA and PACE is desirable.
- Experience with ShiftCare, Deputy, Employment Hero or similar rostering software, including its connection to Xero, is desirable.
- Be willing to learn the client's procedures, keep clear records and raise suggested improvements rather than changing steps independently.
Responsibilities
- Prepare Xero pay runs for approval using award-based rates, overtime, penalty rates, superannuation and leave entitlements.
- Check timesheets against rosters, record checks and flag discrepancies or unusual entries to the approver.
- Reconcile bank accounts, code transactions, match receipts and complete month-end processes in Xero.
- Create, send and track invoices; check NDIS billing details, rates and line items before issue.
- Enter and amend shifts as directed, process roster changes, and flag clashes, gaps and unfilled shifts.
- Maintain shift, billing and payroll records across ShiftCare, Xero and the client's CRM.
- Track compliance items and organise registration, recruitment and other records.
- Prepare contracts and standard documents from approved templates, check their details, and file approved signed copies.
- Maintain the policy and procedure register, track reviews and approvals, and publish approved versions.
- Send a daily update to the Operations and Administration Manager covering completed work, next steps and roadblocks.
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