Quality & Operational Excellence Specialist

New
J
JobgetherQuality management
Based in IndiaContractMiddle
Salary not disclosed
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Job Details

Languages
Excellent written and spoken German and English skills.
Experience
At least 3 years of professional experience in a comparable quality or operational excellence role.
Required Skills
SAPQuality Assurance

Requirements

  • Complete vocational training; further education or specialization in quality assurance or quality management is preferred.
  • At least 3 years of professional experience in a comparable quality or operational excellence role.
  • Experience managing customer and supplier complaints and conducting root cause analyses.
  • Practical knowledge of 8D, Ishikawa, A3, and 4D problem-solving methodologies.
  • Familiarity with quality management systems and relevant industry standards.
  • Excellent MS Office skills.
  • Practical knowledge of SAP.
  • Strong analytical, structured, and solution-oriented working approach.
  • Ability to coordinate improvement initiatives and engage effectively with stakeholders.
  • Excellent written and spoken German and English skills.

Responsibilities

  • Manage customer and supplier complaints, including root cause analysis and sustainable corrective and preventive actions.
  • Apply quality and problem-solving methodologies, including 4D, 8D, Ishikawa diagrams, and A3.
  • Support initiatives to reduce errors and promote continuous improvement.
  • Maintain, monitor, and improve existing quality management systems.
  • Coordinate activities and improvement measures to strengthen the quality management system.
  • Support Process Owners in creating, optimizing, and documenting business processes and work instructions.
  • Participate in projects focused on improving quality, productivity, customer satisfaction, and profitability.
  • Monitor and support compliance with quality, environmental, energy management, and occupational health and safety standards.
  • Collaborate with stakeholders to identify operational inefficiencies and implement improvement solutions.
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