Video Analyst & Quality Check Executive

JobgetherRetail analytics

Based in IndiaFull-TimeEntry

Salary not disclosed

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Job Details

Experience: Freshers and candidates with up to 2 years of experience are encouraged to apply.
Required Skills: Microsoft ExcelQuality AssuranceData entry

Have a minimum educational qualification of Higher Secondary (12th pass); a graduate degree in any discipline is preferred.
Freshers and candidates with up to 2 years of experience are encouraged to apply.
Demonstrate strong observation skills and attention to detail when reviewing footage and transaction records.
Have basic computer proficiency and working knowledge of Microsoft Excel.
Use analytical thinking and problem-solving skills to review transactions and identify irregularities.
Document findings and report incidents clearly.
Work independently and collaborate with team members and supervisors.
Manage time and organize work while maintaining accuracy against daily productivity targets.
Be willing to perform repetitive video-review tasks and learn new tools and review methods.
Experience in CCTV monitoring, video surveillance, retail operations, transaction verification, quality assurance, data entry, or transaction auditing is advantageous but not mandatory.
Familiarity with self-checkout systems and retail transaction processes is a plus.

Review CCTV and self-checkout surveillance footage for suspicious activity and transaction irregularities.
Compare video recordings with transaction details to verify potential retail losses and assess checkout interactions.
Classify reviewed transactions according to established guidelines and meet daily review targets.
Quality-check transactions reviewed by other analysts and identify missed incidents, discrepancies, and errors.
Provide feedback to analysts and maintain quality assurance records.
Validate AI-generated video analytics alerts and distinguish genuine incidents from false positives.
Identify recurring AI detection errors and communicate findings to the appropriate teams.
Maintain productivity and quality reports, record transaction IDs and outcomes, and update Excel spreadsheets, tracking systems, and dashboards.
Escalate unusual or critical incidents while maintaining confidentiality of surveillance footage and transaction information.
Follow standard operating procedures, participate in training, and support process improvement.

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