Video Analyst & Quality Check

JobgetherRetail analytics

Based in IndiaFull-TimeEntry

Salary not disclosed

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Job Details

Experience: Open to freshers and candidates with up to 2 years of professional experience.
Required Skills: Microsoft ExcelQuality AssuranceData entry

Have a minimum educational qualification of Higher Secondary (12th pass); a graduate degree in any discipline is preferred.
Be a fresher or have up to 2 years of professional experience; previous experience is advantageous but not mandatory.
Demonstrate strong observation skills and attention to detail when reviewing footage.
Have analytical and problem-solving abilities, particularly for identifying transaction discrepancies and suspicious activities.
Have basic computer proficiency and working knowledge of MS Excel for data entry, reporting, and tracking.
Be able to document findings clearly and accurately.
Be able to distinguish genuine incidents from false positives and maintain classification accuracy.
Experience with CCTV monitoring, video surveillance, retail operations, transaction verification, quality assurance, or data entry is advantageous.
Familiarity with self-checkout systems, transaction auditing, or AI-based monitoring tools is beneficial.
Have time-management and organizational skills to meet daily productivity targets.
Be able to work independently and collaboratively within a team.
Be comfortable handling repetitive video-review tasks without compromising accuracy.
Be willing to learn new technologies, tools, and video analytics processes.

Review CCTV and self-checkout surveillance footage for suspicious activities, missed scans, product switching, incomplete payments, and other transaction irregularities.
Compare video footage with transaction records to verify potential retail losses and classify checkout events.
Analyze customer interactions at checkout counters and identify discrepancies between observed activities and recorded transactions.
Conduct quality checks on reviewed transactions, validate classifications, and report missed incidents and potential errors.
Review AI-generated alerts, distinguish genuine incidents from false positives, and categorize detected events.
Provide constructive feedback to video analysts to improve review accuracy, consistency, and quality standards.
Maintain daily productivity reports, quality records, transaction IDs, review outcomes, and observations using Excel sheets and internal tracking systems.
Escalate unusual or critical incidents to supervisors while maintaining the confidentiality of surveillance footage and transaction information.
Follow standard operating procedures, participate in training and feedback sessions, and collaborate with team leaders and quality assurance personnel.
Meet daily productivity, classification accuracy, and quality targets, and contribute to continuous process improvement.

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