Client Delivery Analyst III (CDE PMO)
New
J
JobgetherPayment processing
Remote; flexibility to work remotely from the United States.Full-TimeMiddle
Salary75,800 - 117,500 USD per year
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Job Details
- Experience
- At least 7 years of relevant experience in the payment processing industry; minimum of 5 years of experience in business analysis or systems analysis; at least 3 years of experience providing client-facing project support.
- Required Skills
- Business AnalysisProject Coordination
Requirements
- Have a bachelor's degree in a relevant field or an equivalent combination of education and professional experience.
- Bring at least 7 years of relevant payment-processing industry experience.
- Have at least 5 years of business analysis or systems analysis experience.
- Have at least 3 years of client-facing project support experience, preferably in financial technology or payment processing.
- Demonstrate experience completing card-processing conversions, including data migration between processing platforms.
- Have a thorough understanding of payment card products, processing systems, support services, and related operational workflows.
- Be able to translate complex business requirements into system configurations and implementation solutions.
- Have experience with gap analysis, data mapping, system validation, testing, and technical implementation.
- Have project coordination and organizational skills to manage multiple deliverables, priorities, and deadlines.
- Be able to explain technical concepts to technical and non-technical stakeholders and collaborate with clients, vendors, project managers, and cross-functional teams.
- Have problem-solving skills and attention to detail, including the ability to identify, escalate, and resolve implementation issues.
- Have experience with structured change management, quality assurance, and project governance frameworks.
- Be flexible to provide occasional extended-hours and after-hours support during critical implementation and installation periods.
- Six Sigma training or certification and project management certification are preferred; experience with the Connex payment processing system is highly desirable.
Responsibilities
- Lead technical implementation of debit and credit card processing projects for financial institutions across all project phases.
- Meet with clients and stakeholders to gather business and technical requirements and evaluate implementation options.
- Translate client requirements into project plans covering technical deliverables, configurations, dependencies, and timelines.
- Conduct gap analyses and determine system configuration and implementation adjustments.
- Coordinate technical communication, data mapping, and file integration among clients, internal teams, vendors, and processing platforms.
- Oversee project execution, monitor progress, escalate risks, and contribute to issue resolution.
- Validate system parameters, conduct testing, and modify program configurations to support implementation quality and operational readiness.
- Support card-processing conversions and data migrations while ensuring data integrity and successful transitions.
- Provide technical support during design, development, testing, implementation, and post-implementation periods, including occasional extended-hours support and on-site assistance when required.
- Contribute to process documentation and improvement, and support training and mentoring of less experienced analysts and consultants.
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