Client Delivery Analyst III (CDE PMO)
New
V
VeleraPayment processing
United StatesFull-TimeMiddle
Salary75,800 - 117,500 USD per year
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Job Details
- Experience
- Seven (7) years of related experience in the payment processing industry required; five (5) years of related experience in business or system analysis required; three (3) years of client facing project support experience required.
- Required Skills
- Project ManagementBusiness Analysis
Requirements
- Bachelor’s degree in a related field or an equivalent combination of experience and education.
- Seven years of related experience in the payment processing industry.
- Thorough understanding of payment card products, support services, and processes.
- Five years of related experience in business or systems analysis.
- Three years of client-facing project support experience.
- Experience completing card-processing conversions that require migrating data from one processing platform to another.
- Training in Six Sigma methodology is preferred.
- Project management certification is preferred.
- Connex System experience is highly desired.
Responsibilities
- Meet with clients to discuss complex project specifications and determine project options with clients and vendors.
- Complete gap analyses to define system setup requirements.
- Consult with clients on approaches for meeting business requirements for assigned implementations.
- Communicate between client and vendor technical groups and map technical files between systems.
- Work with client staff and vendors to execute project plans and complete technical tasks accurately and on time.
- Identify outstanding issues, report them to the project manager, and assist with resolution.
- Validate system parameters, conduct testing, and modify program parameters when necessary.
- Provide technical support during design, development, and implementation, including extended-hours and after-hours support as needed.
- Follow change-control processes, support process improvements, and assist with training and mentoring less tenured analysts.
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