DevOps Analyst II
New
J
JobgetherIT infrastructure
Listing location: Brazil; Workplace type: Remote; based in BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- AWSPythonAgileSCRUM
Requirements
- Have proven experience managing and delivering IT infrastructure projects using agile methodologies and frameworks such as Scrum and Kanban.
- Have practical experience developing technical routines and automating operational tasks using Python, Google Apps Script, or similar technologies.
- Have hands-on experience incorporating generative AI tools into daily technical workflows, such as Gemini, Cursor, Claude, or GitHub Copilot.
- Be able to interpret operational data, monitor KPIs and SLAs, and translate findings into actionable improvements.
- Be able to coordinate multidisciplinary teams, manage stakeholders, and work with external service providers.
- Be able to manage multiple priorities and drive initiatives independently.
- Nice to have: knowledge of network architecture, SD-WAN connectivity, and information security fundamentals and best practices.
- Nice to have: familiarity with AWS, Microsoft Azure, or Google Cloud Platform.
- Nice to have: experience administering operating systems, particularly Windows 10/11 and Android.
- Nice to have: knowledge of centralized endpoint management tools and device administration solutions.
Responsibilities
- Lead and deliver IT infrastructure projects, ensuring scalability, stability, and alignment with business objectives.
- Map support and operational processes, identify improvement opportunities, and implement technical enhancements, automation, and operational best practices.
- Monitor KPIs, SLAs, and support volumes to identify trends, generate insights, and develop preventive and corrective action plans.
- Act as the main technical point of contact for internal teams and external partners, identifying bottlenecks and resolving operational challenges.
- Organize and deliver internal training sessions, demonstrations, and workshops to support adoption of new solutions.
- Coordinate and oversee third-party service providers and vendors, ensuring collaboration, quality standards, and project execution.
- Promote continuous improvement through agile methodologies, process optimization, and adoption of innovative technologies.
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