AI Automation Engineer (P3)
New
W
WeAssist.ioAI automation
Location: Philippines, PH, 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM ET (EST Timezone); openness to split shifts and availability for after-hours technical emergencies is requiredFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluent written and spoken English
- Required Skills
- JavascriptOAuthTypeScriptRESTful APIs
Requirements
- Have hands-on experience building and deploying production voice agents with Vapi, Retell, Assistable, and/or ElevenLabs.
- Be able to tune prompts and latency and design knowledge bases for voice agents.
- Have strong JavaScript and/or TypeScript skills and be able to write, review, and debug code.
- Have proven experience building middleware and integrations using REST APIs, OAuth, webhooks, and SDKs.
- Have solid experience building GoHighLevel workflows, automations, and sub-account setups.
- Have experience with n8n, Hermes Agents, Composio, OpenClaw, or similar automation and agentic AI platforms.
- Understand API security, data privacy, credential vaults, VPNs, and VPS hosting.
- Be fluent in written and spoken English and comfortable supporting clients directly.
- Be able to work independently without constant supervision.
- Comfort reading .NET, C#, or C++ environments is a plus.
- Experience with ServiceTitan, Housecall Pro, or home-service trades such as HVAC, plumbing, or electrical is a plus.
- Familiarity with RAG, MCP, and vector databases is a plus.
Responsibilities
- Build and maintain custom middleware connecting voice AI platforms to field service management systems such as ServiceTitan and Housecall Pro.
- Integrate platforms using REST APIs and OAuth, and write logic that interfaces with .NET, C#, or C++ backend environments.
- Program and verify end-to-end booking workflows that transfer voice conversations into contractor dispatch schedules.
- Monitor and resolve synchronization issues, including duplicate bookings, dropped data payloads, and failed scheduling attempts.
- Build, configure, maintain, and test production voice agents; tune latency, prompts, agent logic, and knowledge bases.
- Build and manage GoHighLevel workflows and implement automations using platforms such as Hermes, OpenClaw, Composio, and n8n.
- Set up client integrations, connect client information to GoHighLevel sub-accounts, and provide technical support.
- Document technical architectures and create SOPs; collaborate with the founder on system design and assume workflows from the current fulfillment agency.
- Protect client records and integrations, and securely manage sensitive credentials.
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