AI Deployment Specialist
New
F
FirstWorkApplied AI
Location: Remote, EMEA; Secondary Locations: LATAMFull-Time
Salary not disclosed
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Job Details
- Required Skills
- RESTful APIs
Requirements
- Strong operational and technical problem-solving skills.
- Ability to understand complex business processes and translate them into software solutions.
- Ability to turn loosely defined customer problems into clearly scoped, executable solutions.
- Technical fluency to work with engineers, scope requirements, and understand AI agents, integrations, APIs, and automation workflows.
- Strong customer-facing communication skills and confidence leading pre-sales conversations and post-deployment escalations.
- Ownership, urgency, and accountability to drive projects from start to finish.
- Ability to independently research unfamiliar industries, business processes, and regulatory environments.
- Comfort working across multiple customer engagements and evolving priorities.
- Willingness and ability to travel to customer sites as needed.
Responsibilities
- Understand prospective customers' operations, identify pain points, and translate requirements into AI-powered solutions.
- Map customer workflows and standard operating procedures, and identify high-impact automation opportunities.
- Match customer requirements to the platform, identify product gaps, and scope engineering work.
- Research industry workflows, regulatory requirements, and country-level compliance rules.
- Evaluate third-party vendors, platforms, and integration opportunities.
- Monitor deployed AI agents, identify failure patterns, and optimize configurations for accuracy and reliability.
- Build customer relationships and recommend automation across additional workflows, teams, and geographies.
- Travel to customer locations when required to understand operations and support deployments.
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