Solutions Consultant, Post Sales, Commercial
New
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RampFintech, finance software
Location: Remote (US); Secondary Locations: Remote (Canada), San Francisco, CA, New York, NY (HQ), Toronto, ON, Miami, FL; Workplace: RemoteFull-TimeMiddle
Salary$119K - $181K; $119K – $181K • Offers Equity • Multiple Ranges; SF/NY: OTE $132K – $181K • Offers Equity • 75/25 split; Nationwide: OTE $119K – $163K • Offers Equity • 75/25 split
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Job Details
- Experience
- 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
- Required Skills
- Microsoft DynamicsRESTful APIsNetSuite
Requirements
- Have 3+ years of experience in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech.
- Have a bachelor's degree in computer science, engineering, finance, business, or a related field.
- Have hands-on familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion.
- Understand finance and accounting workflows.
- Be comfortable with APIs, integration logic, and system architecture.
- Be able to explain technical concepts clearly to finance and operations stakeholders.
- Have experience running product demonstrations and translating technical capabilities into business value.
- Be able to guide customers toward scalable approaches and diplomatically steer conversations when requests conflict with product capabilities or best practices.
- Work effectively across Account Management, Product, and Engineering.
Responsibilities
- Partner with Account Managers to demonstrate Ramp products and features to existing customers through customized demos and workflow illustrations.
- Assess expansion requirements through use-case analysis, ROI assessments, and technical scoping.
- Design and recommend Ramp architecture using APIs, ERP integrations, and HRIS connectors based on customer systems and workflows.
- Advise customers and internal teams on integration, configuration, and system design without writing code directly.
- Troubleshoot ERP and integration blockers across systems including NetSuite, Sage Intacct, Microsoft Dynamics, and Oracle Fusion.
- Support Account Managers on technical workstreams during product rollouts and expansions.
- Advocate for integration development with Product and Partners based on customer needs.
- Share customer pain points and feedback with Product and Engineering teams to influence the product roadmap.
- Contribute to documentation, tooling, and knowledge bases for integration use cases.
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