Insurance Claims Manager
New
W
Whiteboard Risk & Insurance SolutionsWorkers’ compensation insurance
Listing locations: USA; fully remoteFull-TimeManager
Salary55,000 - 65,000 USD per year
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficeProblem SolvingCustomer serviceNegotiation
Requirements
- Provide proactive, thoughtful customer service and communication to clients.
- Communicate effectively with adjusters, attorneys, doctors, and other parties involved in insurance claims.
- Use negotiation and problem-solving skills to tactfully guide claims in clients’ best interests.
- Apply basic mathematical and analytical skills to review claims data and identify patterns and trends.
- Understand calculations and explain the concepts behind claims strategies to clients.
- Use Salesforce to manage claims and access claims data.
- Use Microsoft Word, Excel, Outlook, Adobe, PDFs, and other Microsoft Office applications.
Responsibilities
- Educate clients on claims management procedures.
- Coordinate claims strategy with clients, adjusters, attorneys, and doctors.
- Analyze claims and financial data to provide summaries and strategies to clients.
- Communicate with clients and claim participants to provide accurate, timely updates and advocate for client outcomes.
- Use negotiation and problem-solving skills to redirect claims processes when needed.
- Review claim histories to identify patterns, trends, and effective strategies.
- Use Salesforce and other tools to manage claims, analyze data, and generate reports.
- Perform daily tasks using Microsoft Word, Excel, Outlook, Adobe, and other Microsoft Office applications.
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