Product Discovery Intern
New
B
Bask HealthTelehealth SaaS
United StatesInternshipEntry
Salary not disclosed
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Job Details
- Required Skills
- SQLFigmaProduct Analytics
Requirements
- Have a strong interest in product management, product discovery, user research, and software development.
- Have a foundational understanding of how websites, applications, and software products work.
- Demonstrate analytical thinking, curiosity, and problem-solving skills.
- Be able to research unfamiliar topics, investigate problems, and identify meaningful patterns.
- Be able to gather, organize, and summarize qualitative and quantitative information.
- Communicate findings clearly in writing and verbally, and ask thoughtful questions.
- Be comfortable working with spreadsheets, research documents, and common software tools.
- Be able to distinguish user problems from proposed solutions and evaluate ideas objectively.
- Show attention to detail, organization, initiative, and ability to adapt to changing priorities.
- Be willing to collaborate with product managers, engineers, designers, and customer-facing teams.
- Coursework, project, or internship experience in product management, user research, UX research, or software development is a plus.
- Experience with interviews, surveys, usability tests, product discovery methods, Figma, FigJam, Notion, analytics, SQL, or basic data analysis is a plus.
Responsibilities
- Support product discovery initiatives across Bask's telehealth platform.
- Identify user problems, unmet needs, and opportunities for product improvements.
- Assist with preparing and conducting user interviews, surveys, and feedback sessions.
- Organize and analyze qualitative feedback to identify patterns and common pain points.
- Research competing products, industry trends, and alternative solutions.
- Help define problem statements, research questions, and hypotheses for potential improvements.
- Support usability testing of features, prototypes, and proposed workflows.
- Review product usage data and basic analytics to understand user behavior.
- Document discovery findings and present research-based recommendations to product and engineering teams.
- Take ownership of smaller research projects from initial question through final findings.
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