Engineering Manager, Marketing Technology

New

AirbnbMarketing technology

This role is eligible for remote work within the United States., Available during core collaboration hours in their time zone.Full-TimeManager

Salary$212,000 — $265,000 USD

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Job Details

Experience: 5+ years of software engineering experience, with 4+ years in an engineering management role leading platform or infrastructure teams
Required Skills: KafkaDistributed Systems

Have 5+ years of software engineering experience.
Have 4+ years in an engineering management role leading platform or infrastructure teams.
Use AI tools in daily work and have led teams in adopting AI-assisted development practices.
Have experience leading teams that built and operated production-grade agentic systems, LLM-orchestrated workflows, or multi-agent architectures handling production traffic.
Have a strong technical foundation in high-throughput distributed systems, including event-driven architectures, message queues or streaming such as Kafka, workflow orchestration engines such as Temporal, and multi-provider integrations.
Have a track record of operating reliable customer-facing production services with defined SLOs, on-call programs, incident management, and operational excellence.
Have experience managing engineers across seniority levels, including early-career engineers, and supporting career growth.
Have experience managing cross-team platform relationships, dependency requests, priorities, and commitments.
Have delivered complex, multi-quarter technical roadmaps, including large-scale migrations or legacy system consolidations.
Experience with notification, messaging, or communications infrastructure at scale is preferred.
Experience with customer journey orchestration, marketing automation, or lifecycle messaging platforms is preferred.
Familiarity with agent frameworks and orchestration tools such as LangGraph, CrewAI, Autogen, or Temporal is preferred.

Lead planning, roadmap reviews, and cross-team coordination for the Delivery and Orchestration teams.
Set technical strategy for journey orchestration, bulk campaign sends, and delivery infrastructure.
Drive end-to-end observability and SLA-driven delivery, including campaign tracking, health-gated ramping, dynamic pacing, and provider failover.
Oversee the design, delivery, and operational health of agentic systems, including orchestration, lifecycle testing, smart scheduling, and on-call triage.
Champion AI-native development practices, including AI-assisted coding and review and agents in CI/CD and on-call response.
Own on-call programs, SLO definitions, incident retrospectives, runbook quality, and messaging vendor escalations.
Manage engineers’ career growth, technical development, and blockers across both teams.
Coordinate cross-team dependencies, prioritize requests, and communicate commitments to product partners.
Represent the communications platform in organization-wide planning and contribute to Marketing Technology engineering strategy.

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