Associate Mid-Market Account Manager

New

JobgetherEHS/ESG software

Fully remote position, with candidates based in Canada eligible to apply.Full-TimeManager

SalaryCanadian on-target earnings (OTE) range of CAD $75,300–$105,950, comprising base salary and variable compensation.

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Job Details

Have 1–3 years of closing, quota-carrying sales experience.
A bachelor’s degree in Sales, Business, Environmental Science, Engineering, or a related field is preferred.
Experience in account management, customer success, or software sales is preferred.
Experience in the EHS or ESG sector is particularly relevant.
Be familiar with EHS and ESG regulations, industry best practices, and market trends; this is an advantage.
Be proficient with sales and customer engagement tools, including Salesforce, Outreach, and Kaia.
Be able to manage multiple customer accounts, organize competing priorities, and follow through on commitments.
Bring problem-solving and analytical abilities and a customer-focused approach.
Be able to work independently and collaboratively.

Build and maintain relationships with mid-market customers as their primary point of contact.
Conduct customer check-ins and business reviews to assess satisfaction and identify upselling and cross-selling opportunities.
Recommend practices that support customers’ EHS and ESG objectives.
Identify opportunities for product upgrades, additional user licenses, and new solutions to grow accounts.
Coordinate issue resolution with technical support, product management, and implementation teams, keeping customers informed.
Support customer onboarding and ongoing success, and communicate feedback to internal teams.
Maintain CRM records and use technology tools to track account health, revenue forecasts, and key performance indicators.
Stay informed about software capabilities, industry developments, regulatory requirements, and EHS/ESG practices.
Undertake limited travel for in-person customer or prospective-client meetings when required.

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