Product Manager - Internal Tools and AI
New
W
WaveFinancial services
Candidates must be based in one of our talent hub countries (UK, Spain, USA, Canada, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina FasoFull-TimeManager
SalaryA salary between $142,200 - $203,300 USD, plus a generous equity package
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Job Details
- Languages
- Speak fluent English; bonus if you speak at least conversational French.
- Experience
- 5+ years of experience in product management, or in a similar role where you owned products or processes end-to-end
- Required Skills
- Product ManagementSlack
Requirements
- Have 5+ years of experience in product management or a similar role owning products or processes end-to-end.
- Bring experience from high-ownership, fast-paced environments such as scale-ups.
- Have proven success overseeing product development lifecycle elements, including user research, design, implementation, and evaluation.
- Have hands-on experience designing and improving operational workflows that save time, produce accurate results, and run reliably at a reasonable cost.
- Have practical experience using AI tools such as Claude or ChatGPT to build useful skills, automations, or workflows.
- Speak fluent English.
- Be prepared to travel to operational markets at least once per quarter.
- Bonus: speak conversational French.
- Bonus: have worked with Slack and an enterprise workflow tool such as Monday, Jira, or Linear.
- Bonus: have worked in or closely with large operations teams, such as support, field, or finance.
Responsibilities
- Own how Wave’s general work tools, including Slack, Monday, and AI, are used across teams.
- Work with the People team and other stakeholders to set up tools so teams can organize work and find answers easily.
- Use firsthand user insights to inform major vendor decisions.
- Identify operational use cases where AI saves time and turn them into shared skills, bots, and templates.
- Build with AI tools and teach teams to create secure and affordable workflows.
- Prioritize problems that benefit the most teams and turn solutions into playbooks, templates, or reusable building blocks.
- Work with domain leaders and PMs to decide whether processes should be simplified, automated, or removed.
- Set up workflows with Slack and Monday.com, create Claude skills, and write initial playbooks.
- Spend time in-country with operations teams and help form a team as the company’s needs become clearer.
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