Senior Product Manager, Warranty
J
JobgetherHome warranty
Based in India, Four hours of overlap with Eastern Time, typically from 7:30 PM to 11:30 PM IST; four flexible working hours in IST.Full-TimeSenior
Salary4,050,000 - 5,670,000 INR per year
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Job Details
- Languages
- Excellent written and spoken English communication skills.
- Experience
- 8+ years of product management experience
- Required Skills
- Product ManagementProduct Analytics
Requirements
- Have 8+ years of product management experience.
- Bring strong expertise in CRM platforms and systems for policy and contract management, payments, claims, customer onboarding, and third-party integrations.
- Have experience integrating marketing automation, sales, service, contract management, and data warehousing platforms.
- Demonstrate a track record of building and scaling products and delivering measurable business outcomes.
- Use data, customer insights, and product metrics to inform decisions and prioritize initiatives.
- Communicate complex concepts effectively to technical, non-technical, and executive audiences.
- Bring strong organizational and project management skills and manage competing priorities in a fast-paced environment.
- Lead through influence, build stakeholder alignment, and collaborate across product, engineering, finance, operations, marketing, and business teams.
- Have a bachelor's degree in Business, Computer Science, or a related field, or equivalent practical experience.
- Have excellent written and spoken English communication skills.
- Be able to work core US business hours, including four hours of Eastern Time overlap, typically 7:30 PM to 11:30 PM IST.
- Be able to work eight hours per day, excluding breaks, in a fully remote environment, with a quiet dedicated workspace and reliable internet (minimum 30 Mbps download and 10 Mbps upload).
- Preferred: experience in home insurance, home warranty, subscription-based products, or regulated operational environments.
- Preferred: knowledge of accounting concepts, including revenue recognition and SOX compliance.
Responsibilities
- Define and communicate product vision, strategy, OKRs, KPIs, and roadmaps aligned with business objectives.
- Own CRM, contract, claims, and payment management platforms, including onboarding, policy administration, claims workflows, payment processing, accounting requirements, revenue recognition, and SOX compliance.
- Translate customer, partner, operational, regulatory, and business needs into product requirements and prioritized initiatives.
- Lead product discovery, roadmap planning, and end-to-end delivery with engineering, finance, operations, marketing, partnerships, and business stakeholders.
- Drive execution from ideation through launch, including requirements gathering, testing, rollout planning, adoption, and performance measurement.
- Use customer research, feedback, analytics, market trends, and competitive insights to identify opportunities and improve product performance.
- Manage third-party vendors and partners, including commercial accountability, delivery quality, roadmap alignment, and risk escalation.
- Develop product capabilities supporting go-to-market initiatives, partner enablement, revenue growth, customer satisfaction, and re-engagement.
- Communicate product priorities, trade-offs, risks, and timelines and maintain stakeholder alignment.
- Monitor and improve revenue, margins, retention, claims throughput, operational accuracy, and compliance.
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