Marketing and Patient Experience Strategy Lead – Clinical Research
New
J
JobgetherClinical research
Based in the United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English and Spanish bilingual proficiency is highly preferred.
- Experience
- At least 4 years of relevant experience
- Required Skills
- Project CoordinationEHR
Requirements
- Bachelor's degree in Health Administration, Health Sciences, Business, or a related field, or an equivalent combination of education and professional experience.
- At least 4 years of relevant experience.
- Experience managing calendars and coordinating schedules.
- Clinical trial management system experience is preferred.
- Proficiency in email, electronic health records, and standard business applications.
- Typing proficiency of at least 40 words per minute.
- Strong organization, attention to detail, and basic mathematical proficiency.
- Written and verbal communication skills for presenting updates and coordinating with diverse stakeholders.
- English and Spanish bilingual proficiency is highly preferred.
- Ability to manage multiple projects, adapt to changing workloads, and prioritize competing deadlines.
- Ability to handle sensitive patient health information confidentially and comply with HIPAA requirements.
- Willingness to travel approximately 10% as needed.
Responsibilities
- Lead planning, coordination, and execution of marketing projects supporting clinical research studies and participant recruitment.
- Monitor and communicate campaign performance across paid media, email marketing, healthcare professional referrals, and community events.
- Prepare marketing updates and participate in sponsor and CRO meetings to communicate progress and coordinate next steps.
- Manage patient recruitment vendors, including marketing agencies and technology partners.
- Coordinate timelines, deliverables, budgets, and resources across concurrent initiatives.
- Develop and coordinate IRB submission packages for sponsor and regulatory approval.
- Collaborate with clinical operations, patient recruitment teams, internal stakeholders, and external partners.
- Ensure campaigns and materials comply with regulatory standards and IRB requirements.
- Maintain project plans, status reports, and post-campaign performance analyses.
- Optimize recruitment marketing strategies using campaign data, participant feedback, and recruitment performance.
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