Care Coordinator - Remote Patient Services

New
O
Optima MedicalHealthcare
Remote, Arizona OnlyFull-TimeJunior
Salary not disclosed
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Job Details

Experience
At least 1 year of clinical work experience as a Medical Assistant; at least 1 year of EMR experience.
Required Skills
Quality AssuranceEHR

Requirements

  • Have at least 1 year of clinical work experience as a Medical Assistant.
  • Have at least 1 year of EMR experience; eClinicalWorks experience is preferred.
  • Have a Medical Assistant course completion diploma or CMA designation.
  • Have a high school diploma or GED equivalent.
  • Demonstrate professionalism, written and verbal communication skills, and customer service skills.

Responsibilities

  • Coordinate patient enrollment, assist with device setup, and educate patients on remote-monitoring technology.
  • Ensure monitoring devices are configured, calibrated, and maintained; coordinate replacements or upgrades.
  • Oversee collection, transmission, and storage of patient data from remote-monitoring devices.
  • Monitor data and software platforms, analyze trends, identify abnormalities, and escalate significant changes to healthcare providers.
  • Develop strategies to engage patients and support adherence to monitoring protocols and healthy behaviors.
  • Conduct quality checks and audits of remote-monitoring data and processes.
  • Enter documentation into electronic health records or other documentation systems in a timely, organized manner.
  • Collaborate with physicians, nurses, care coordinators, and IT staff to coordinate care and optimize remote-monitoring technology.
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