Theater Account Provisioning Specialist — Federal Health IT
New
R
RacknerFederal health IT
Remote (United States)Full-TimeJunior
Salary not disclosed
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Job Details
- Experience
- Minimum of 2 years of professional experience in account or identity provisioning within a federal defense-related technology environment.
- Required Skills
- ServiceNow
Requirements
- Have a minimum of 2 years of professional account or identity provisioning experience in a federal defense-related technology environment.
- Have working knowledge of user roles, role-based access requirements, and provisioning prerequisites in specialized military healthcare application environments.
- Have hands-on experience processing and fulfilling account access requests through ServiceNow.
- Possess an active U.S. Government Secret security clearance.
- Experience supporting healthcare IT systems and operations in theater or deployed military environments is preferred.
- Experience processing government system access-authorization request documentation is preferred.
Responsibilities
- Receive, track, and process assigned account access requests through fulfillment or appropriate resolution.
- Review requested access against established role definitions and verify required training, authorization, and other prerequisites.
- Create or modify user accounts following approved procedures, authorizations, and access controls.
- Validate completed provisioning actions and communicate account status or completion to users.
- Document pending approvals, unsupported requests, system outages, and other fulfillment dependencies.
- Escalate access exceptions and unresolved provisioning issues, coordinating with authorized approvers and technical support teams.
- Maintain accurate request records and meet established provisioning timelines and operational performance expectations.
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