Enterprise Account Provisioning Specialist — Federal Health IT
New
R
RacknerFederal healthcare IT
Remote — United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- Minimum of 2 years of professional experience in high-volume account provisioning or identity and access management (IAM) operations.
- Required Skills
- ServiceNow
Requirements
- Have a minimum of 2 years of professional experience in high-volume account provisioning or identity and access management (IAM) operations.
- Have professional experience using ServiceNow to fulfill and manage account or access requests.
- Be eligible for a Tier 3 investigation in accordance with applicable federal personnel-vetting requirements.
- Experience managing specialized healthcare application role definitions, position-based access requirements, and user permissions across enterprise systems is preferred.
- Familiarity with healthcare technology access provisioning in operational, field-support, or regulated environments is preferred.
- Experience supporting approved account provisioning automation, workflow enhancements, or process improvements is preferred.
Responsibilities
- Fulfill high-volume standard and complex account provisioning requests from initial intake through authorized account creation, modification, and completion.
- Verify identity information and access prerequisites, apply established role assignments, and coordinate account changes across enterprise applications.
- Coordinate clinical, privileged, and sensitive access requests with designated reviewers and approvers, and prepare supporting documentation.
- Validate completed access changes, communicate request outcomes, and maintain accurate records and closure documentation.
- Maintain cross-application role mappings, access records, and recurring account maintenance activities.
- Track provisioning cycle times, document delays and dependencies, and summarize request activity for operational reporting.
- Identify repeatable provisioning activities and support authorized automation initiatives and workflow improvements.
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