IT Operations Manager

New
D
DeblockFintech
Workable workplace: remote; Workable locations: Portugal. Poland. Spain. London, England, United KingdomFull-TimeManager
Salary not disclosed
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Job Details

Languages
Fluent English
Experience
3+ years in operations, product or risk, ideally in a regulated business
Required Skills
Product Operations

Requirements

  • Have experience working in or alongside product teams; be able to read a specification, challenge a design and speak the language of engineers.
  • Demonstrate exceptional standards and attention to detail, and close the loop on work.
  • Turn complex situations into clear priorities, owners and reporting.
  • Handle sensitive information carefully and know when to escalate.
  • Be self-directed and demonstrate grit.
  • Be fluent in English.
  • 3+ years in operations, product or risk is listed as a standout qualification, ideally in a regulated business.
  • Fintech, neobanking or fast-growing consumer-app experience is a standout qualification.
  • Hands-on experience running company-wide device, identity or access tooling is a standout qualification.
  • Exposure to audit or certification frameworks such as ISO 27001, SOC 2 or DORA is a standout qualification.

Responsibilities

  • Own how the team is equipped and supported, from onboarding to offboarding.
  • Provide the tools and standards the team needs to work effectively.
  • Keep the company ready for regulators, auditors and partners, closing gaps early.
  • Partner with product from the first specification through launch to ensure features are built appropriately.
  • Own the team's roadmap and priorities, and deliver work quickly and to a high standard.
  • Review internal operations and partner operations regularly.
  • Drive operational improvements through to completion.
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