IT Operations Manager
New
D
DeblockFintech
Workable workplace: remote; Workable locations: Portugal. Poland. Spain. London, England, United KingdomFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- 3+ years in operations, product or risk, ideally in a regulated business
- Required Skills
- Product Operations
Requirements
- Have experience working in or alongside product teams; be able to read a specification, challenge a design and speak the language of engineers.
- Demonstrate exceptional standards and attention to detail, and close the loop on work.
- Turn complex situations into clear priorities, owners and reporting.
- Handle sensitive information carefully and know when to escalate.
- Be self-directed and demonstrate grit.
- Be fluent in English.
- 3+ years in operations, product or risk is listed as a standout qualification, ideally in a regulated business.
- Fintech, neobanking or fast-growing consumer-app experience is a standout qualification.
- Hands-on experience running company-wide device, identity or access tooling is a standout qualification.
- Exposure to audit or certification frameworks such as ISO 27001, SOC 2 or DORA is a standout qualification.
Responsibilities
- Own how the team is equipped and supported, from onboarding to offboarding.
- Provide the tools and standards the team needs to work effectively.
- Keep the company ready for regulators, auditors and partners, closing gaps early.
- Partner with product from the first specification through launch to ensure features are built appropriately.
- Own the team's roadmap and priorities, and deliver work quickly and to a high standard.
- Review internal operations and partner operations regularly.
- Drive operational improvements through to completion.
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