Amazon Account Manager
Job Details
- Languages
- Excellent written and spoken English; fluency in additional European languages is a plus
Requirements
- Have practical experience with Seller Central or Vendor Central.
- Have hands-on experience with Sponsored Products, Sponsored Brands, and Sponsored Display.
- Understand ACoS, TACoS, ROAS, CPC, CTR, and conversion rates.
- Have experience with keyword research, search term analysis, bids, budgets, and campaign structure.
- Understand inventory, shipments, promotions, product setup, and content.
- Have experience handling operational issues and working with Amazon Support.
- Have experience with Helium 10, Jungle Scout, Amazon Ads Campaign Manager, or similar tools.
- Be able to work across multiple marketplaces and client brands.
- Have strong spreadsheet skills and be able to analyze sales and inventory data, calculate replenishment needs, and identify stockout or overstock risks.
- Have direct client experience, including leading meetings and presenting reports.
- Be able to explain recommendations clearly, manage expectations, and set realistic timelines.
- Be able to manage multiple accounts, priorities, and deadlines with attention to detail and follow-through.
- Be able to solve problems independently and use judgment about when to ask for help.
- Have excellent written and spoken English; fluency in additional European languages is a plus.
- Be comfortable working remotely in a distributed team.
Responsibilities
- Manage day-to-day Seller Central and Vendor Central operations across marketplaces.
- Forecast demand, calculate replenishment quantities, identify excess inventory, and help prevent stockouts.
- Create and coordinate shipments to Amazon warehouses, support product launches, and set up promotions.
- Upload and optimize product content, monitor listings, and resolve issues with Amazon Support.
- Set up, manage, and optimize Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
- Conduct keyword research and search term analysis; manage campaign structure, targeting, bids, budgets, placements, and negative keywords.
- Track advertising metrics and optimize campaigns based on their effect on overall profitability.
- Act as the primary client contact, lead regular performance meetings, and develop account strategies.
- Analyze account performance, build reports, and turn data into actionable recommendations.
- Investigate unfamiliar problems, improve account management processes, and collaborate with the team.