- Own the user experience and product design of campaign and automation workflow creation experiences, excluding the email builder.
- Combine product metrics, user research, and customer insights into design concepts and experiments.
- Co-lead discovery and support delivery through problem framing, research, insight presentation, flow mapping, and interaction design.
- Make incremental design decisions that balance user needs, business goals, and technical constraints.
- Ensure cohesive experiences across product areas and customer touchpoints.
- Contribute to the design system and improve design efficiency across teams.
- Identify opportunities to improve customer experience and drive company goals.
UI DesignProduct designPrototyping