Senior Product Manager, Member Growth
New
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Wider CircleHealthcare technology
Georgia, United States. Ohio, United States. Texas, United States. Arizona, United States. New Mexico, United StatesFull-TimeSenior
SalaryPerformance-based incentive bonuses
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Job Details
- Experience
- 4+ years in product roles owning growth funnels end to end
- Required Skills
- SQLProduct ManagementA/B testing
Requirements
- Have 4+ years in product roles owning growth funnels end to end.
- Have experience building lead-to-enrollment automation in healthcare; experience with AI or voice agents is preferred.
- Have strong data skills, including defining metrics, conducting SQL analysis, and reasoning about CAC and ROAS.
- Have experience running A/B tests in a product growth setting.
- Be comfortable building with AI, shipping small, and iterating.
- Be able to work credibly with executives, frontline call center staff, and field teams.
- Medicare, Medicaid, D-SNP, or duals experience is preferred.
- Experience with products combining digital tools and human-delivered services is preferred.
- Lifecycle or product marketing experience is preferred.
- Experience being held to enrollment or revenue goals is preferred.
Responsibilities
- Own the funnel from lead through live contact, visit scheduling and completion, enrollment, and billing.
- Set strategy for acquisition, activation, and re-engagement.
- Build marketing automation and AI-driven outreach using voice, SMS, and nurture to qualify leads and book visits.
- Unify the member journey across channels and new partners, and integrate it with the care platform.
- Run experiments with operations, marketing, engineering, and data teams; review results weekly and decide whether to continue, change, or stop.
- Shape member offers and messaging with marketing and agencies, and segment outreach by plan, channel, and member group.
- Track conversion and CAC by channel, maintain a weekly scorecard, and advise leadership on top-of-funnel growth.
- Work with the compliance lead to follow TCPA and health plan marketing rules.
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