Senior Product Manager, Application Observability
New
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Grafana LabsObservability software
Location: United States (Remote); This is a fully remote position and we're considering candidates in the US EST., US ESTFull-TimeSenior
SalaryIn the United States, the base compensation range for this role is $167,143 - $200,572. All of our roles include Restricted Stock Units (RSUs)
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Job Details
- Experience
- 5+ years of experience in Product Management; 5+ years of experience in a B2B SaaS product
- Required Skills
- Product ManagementDistributed Systems
Requirements
- Hold a BS/BA in Computer Science or a related field, or have equivalent work experience.
- Have 5+ years of Product Management experience.
- Have 5+ years of experience in a B2B SaaS product.
- Have experience using or building observability products, telemetry databases, or developer tools, as a practitioner or for external customers.
- Understand application architectures and distributed systems, including tradeoffs in telemetry ingestion, storage, querying, and related workflows.
- Have experience working with Engineering and Design teams to build products and features in a fast-paced environment.
- Have strong written and verbal communication skills and the ability to influence cross-functional stakeholders.
- Bonus: Experience with OpenTelemetry, application instrumentation, SDKs, or telemetry collectors.
- Bonus: Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope.
- Bonus: Experience with eBPF or automatic instrumentation.
- Bonus: Experience with open source software or commercial open source companies.
- Bonus: Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
- Bonus: Experience operating applications in production, being on call, or troubleshooting performance and reliability issues.
Responsibilities
- Define the vision and roadmap for Application Observability.
- Conduct customer discovery and use product data to identify user needs and friction.
- Translate customer feedback into clear engineering priorities and support product tradeoffs with evidence.
- Balance new product opportunities with the depth, performance, and reliability of tracing and profiling.
- Work across R&D to integrate Application Observability into the Grafana Cloud suite.
- Collaborate with Engineering and Design to build product features.
- Work with PMM and GTM on product differentiation and customer-facing materials.
- Make decisions about go-to-market strategy, pricing, packaging, licensing, and tiering.
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