Partner Strategy and Delivery Manager

New
M
MonzoFinancial services
UK Remote; Distributed working within the UKFull-TimeManager
Salary£51,200 - £64,700 + Incentive awards + Benefits
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Job Details

Required Skills
Risk Management

Requirements

  • Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners.
  • Essential experience working with outsourced operations, suppliers or third-party partners.
  • Ability to travel within the UK and internationally when required.
  • Ability to turn an agreed strategic priority or ambiguous problem into a clear programme approach and delivery plan.
  • Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk and dependency management, success measures and handover.
  • Experience setting programme outcomes, measures and expected benefits, and monitoring delivery against them.
  • Strong analytical and problem-solving skills, including synthesising quantitative and qualitative evidence into recommendations.
  • Experience developing or owning business cases, proposals and decision materials.
  • Sound commercial and operational judgement, balancing customer outcomes, quality, risk, resilience, cost and long-term value.
  • Ability to influence leaders, operational teams and external partners and maintain momentum across complex programmes.
  • Excellent written and verbal communication skills, including structuring complex information into proposals, papers and presentations.
  • Ability to coordinate and challenge others while coaching less experienced colleagues.
  • Experience in a regulated or customer-sensitive environment.
  • Experience in financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology-enabled operational change is particularly valuable.

Responsibilities

  • Translate strategic objectives into delivery roadmaps, defining scope, workstreams, sequencing, success metrics and analytical inputs.
  • Establish end-to-end plans, milestones and governance to manage dependencies and maintain stakeholder visibility.
  • Design implementation, stabilisation and handover strategies, adapting programme plans as business conditions evolve.
  • Analyze operational data, partner insights and team findings to identify systemic and domain-specific issues.
  • Evaluate processes, services and locations to develop evidence-based options and articulate trade-offs and operational impacts.
  • Own business cases that detail customer value, costs, benefits, dependencies, risks and counterfactual impacts.
  • Partner with Product and Technology leads on system and process optimisations.
  • Lead complex programmes and coordinate workstreams, dependencies and decisions across Global Ops, GCOO and partner organisations.
  • Lead partner working sessions, track delivery risks and benefits, and oversee implementation through BAU handover and post-delivery review.
  • Coach junior colleagues and contribute to pillar-wide governance, business case and benefit-tracking frameworks.
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£51,200 - £64,700 + Incentive awards + Benefits
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