Training & HR SOP Specialist
V
Virtual AssistHR training
Workable workplace: remote; Workable locations: Philippines, Monday to Friday, night shift (PH time)Part-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Excellent written English
- Experience
- 2–3 years of experience as a Virtual Assistant, HR Assistant, HR Coordinator, Training Coordinator, Technical Writer, or similar role.
- Required Skills
- Project ManagementMicrosoft ExcelMicrosoft OfficeGoogle Workspace
Requirements
- Have 2–3 years of experience as a Virtual Assistant, HR Assistant, HR Coordinator, Training Coordinator, Technical Writer, or in a similar role.
- Demonstrate excellent written English and the ability to simplify complex or technical content into plain language.
- Have strong editing and proofreading skills and exceptional attention to detail.
- Have experience creating or updating SOPs, process documentation, training manuals, or employee handbooks.
- Have working knowledge of common HR processes, including onboarding, leave, payroll, performance, and offboarding.
- Have strong research skills and comfort using official government and state labor department sources.
- Be proficient with Google Workspace and/or Microsoft Office, especially Word and Excel.
- Be able to manage a large, multi-part project independently and follow through without constant supervision.
- Have strong follow-up skills and comfort requesting missing information from managers and stakeholders.
- Handle confidential information with professionalism and discretion.
- Be familiar with US employment law differences across states.
- Work part-time Monday to Friday on the night shift (PH time).
Responsibilities
- Inventory, consolidate, and organize training materials across departments and locations.
- Maintain a master training tracker in Excel or Google Sheets and flag duplicate, outdated, or conflicting content.
- Rewrite materials in plain language, create templates and job aids, and establish file-naming, folder, and version-control standards.
- Route revised training materials to subject-matter experts and managers for review and approval, and track sign-offs.
- Review the HR SOP manual section by section and identify state-specific policy variations.
- Create a state-by-state reference matrix and flag legal language, outdated references, and possible compliance gaps for review.
- Rewrite procedures as clear numbered steps with owners, timelines, forms, and approval points; add flowcharts, checklists, and examples where useful.
- Identify missing procedures and information, gather details from HR staff and managers, and research official government sources.
- Maintain a gap log and assemble the completed SOP booklet with a table of contents, glossary, and revision history.
- Manage project plans, meetings, follow-ups, action items, weekly updates, and secure project files.
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