Solution Architect - AI
L
LitifyLegal technology
Listing locations: USA. This job is fully remote, with the exception of employees living in New York City and New Jersey.Full-TimeMiddle
SalaryThe estimated base salary for this role is $120,000. You may also be offered a bonus and benefits.
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Job Details
- Experience
- 4+ years of Salesforce implementation experience
- Required Skills
- SalesforcePrompt Engineering
Requirements
- Have 4+ years of Salesforce implementation experience.
- Demonstrate advanced mastery of Salesforce Flows and modern automation tooling.
- Own technical workstreams end-to-end, from requirements through delivery, with minimal oversight.
- Have experience in professional services, consulting, or a client-facing implementation role.
- Have experience designing and deploying AI agents or automated workflow solutions in a client-facing role.
- Bring hands-on experience with LLM-based tools, prompt engineering, and agent orchestration frameworks.
- Understand the Salesforce data model, security architecture, object relationships, and platform capabilities.
- Advise clients on complex technical concepts and explain them to non-technical users.
- Nice to have: experience with Litify or other legal operations platforms.
- Nice to have: familiarity with law firm intake, matter management, billing, and document-generation workflows.
- Nice to have: Salesforce AI Specialist, Administrator, Platform App Builder, or Consultant certification.
Responsibilities
- Demonstrate Litify AI capabilities to clients and prospects, tailoring demonstrations to their legal workflows and use cases.
- Lead discovery sessions and document client requirements.
- Translate requirements into detailed solution designs.
- Build and deploy custom AI agent workflows on Litify AI’s Salesforce-based framework, from design through go-live.
- Advise clients on Litify AI capabilities, best practices, and product roadmap.
- Work with the Project Manager to scope, plan, and deliver implementations on time and within budget.
- Partner with Sales, Engineering, and Customer Success to align on client needs and support outcomes across the client journey.
- Define deployment success metrics and drive adoption.
- Document solution designs, configuration decisions, and implementation guides for client and internal use.
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