Hospitality & Travel Support Specialist
New
N
No Sweat ServicesTravel services
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Microsoft OfficeGoogle WorkspaceData entryCustomer support
Requirements
- Hold a high school diploma or equivalent qualification.
- Have basic computer skills, including web navigation, email communication, and data entry.
- Be comfortable using Google Workspace or Microsoft Office.
- Demonstrate strong verbal and written communication skills.
- Have strong organizational skills, attention to detail, and time management.
- Maintain reliable high-speed home internet and a dedicated, quiet home office workspace.
- Prior customer support, administrative assistance, retail, or hospitality operations experience is preferred.
- Be comfortable managing daily task lists independently in a remote environment.
Responsibilities
- Respond to client questions by phone, email, and digital messaging about trip details, reservation confirmations, and travel logistics.
- Enter booking information into internal CRM systems for hotel stays, transport, tours, and destination activities.
- Contact hospitality suppliers, resort staff, and tour operators to confirm availability, client preferences, and reservation accuracy.
- Prepare organized travel summaries and digital itineraries for client review before departure.
- Maintain client profiles and log communication notes.
- Organize digital confirmation records and support routine administrative workflow audits.
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