Director - Data & Systems (Development)
I
InterVarsity Christian Fellowship/USANonprofit fundraising
Remote - USAFull-TimeDirector
Salary79,872 - 106,500 USD per year
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Job Details
- Experience
- 5+ years of experience administering a CRM or donor database in a nonprofit or fundraising context
- Required Skills
- Microsoft Excel
Requirements
- Annually affirm InterVarsity’s Statement of Faith.
- Bachelor’s degree in Business Administration, Data Management, or Computer Science.
- 5+ years of experience administering a CRM or donor database in a nonprofit or fundraising context.
- Experience building or troubleshooting reports and dashboards from donor or constituent data.
- Experience managing data hygiene maintenance programs and performing appends and data audits.
- Strong working knowledge of data integration concepts between platforms, including imports, exports, sync logic, and troubleshooting discrepancies.
- Experience managing vendor relationships or working closely with outsourced IT or technical partners.
- Preferred: direct experience with Salesforce NPSP.
- Preferred: experience with a giving site or donor portal and/or marketing automation platform, such as WeGive or a comparable platform.
- Preferred: experience in business solutions analysis or requirements gathering for system or process changes.
- Preferred: supervisory or mentorship experience and experience establishing data governance standards or documentation practices.
- Preferred: working knowledge of Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Responsibilities
- Manage the Constituent Records Management team and Business System analyst role.
- Administer the department CRM, provide first-line troubleshooting, and coordinate escalated issues and updates with the outsourced IT vendor.
- Oversee administration of the WeGive checkout and donor portal and marketing automation platform.
- Maintain the data integration between WeGive and the CRM, troubleshooting sync failures and data discrepancies.
- Oversee recurring reports, dashboards, and ad hoc data requests, and gather requirements for reporting and workflow changes.
- Conduct limited-scope data analysis to support fundraising strategy and partner with Prospect Development and Donor Relations on data needs.
- Maintain data quality standards, governance practices, and donor-data protocols, including appends and audits.
- Support donor-data security and compliance practices and train Development staff on system use and data standards.
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