Business System Analyst

New
B
BCBSRIHealthcare payer
Workable workplace: remote; Workable locations: IndiaContractMiddle
Salary not disclosed
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Job Details

Experience
Three to five years of business analysis, systems analysis, or product delivery experience
Required Skills
SQLBusiness AnalysisMicrosoft Office

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or an equivalent combination of education and related work experience.
  • Three to five years of business analysis, systems analysis, or product delivery experience working with business and product teams to define, refine, and document technology requirements.
  • Ability to elicit, analyze, and document business, user, and product requirements, including process flows, user stories, use cases, acceptance criteria, and conceptual data diagrams.
  • Strong hands-on SQL skills for data mapping, querying, and validation across systems.
  • Knowledge of requirements engineering, traceability matrices, and requirements management techniques and tools.
  • Understanding of Agile delivery practices, SDLC, API and batch integration concepts, and modern web-based and client-server application design.
  • Experience creating and validating Agile delivery artifacts and documentation for developers, QA, deployment, operations, and product stakeholders.
  • Proficiency with business process modeling and diagramming tools such as Microsoft Visio and the Microsoft Office suite.
  • Strong analytical, critical-thinking, and problem-solving skills, with business acumen.
  • Strong written and verbal communication, facilitation, negotiation, organization, and time-management skills.
  • Healthcare payer or health insurance experience, experience with Facets or other healthcare payer adjudication systems, and cloud integration experience with Azure, Google Cloud, or Salesforce are preferred.
  • Agile product delivery experience, CCBA, CBAP, or PMI-PBA certification or familiarity with BABOK/IIBA standards, and familiarity with healthcare compliance requirements such as HIPAA, CMS, BCBSA, and SOC1/SOC2 are preferred.

Responsibilities

  • Partner with product owners, product managers, business stakeholders, and subject matter experts to elicit, analyze, validate, and document requirements, business rules, and acceptance criteria.
  • Translate product objectives and business needs into user stories, acceptance criteria, supporting documentation, and technical specifications for Agile delivery teams.
  • Analyze business and technical issues, system logic, dependencies, and opportunities to improve product outcomes and operational performance.
  • Support product teams in defining scope, sequencing work, and clarifying requirements based on user needs, business value, dependencies, and architecture.
  • Assess the impact of proposed product changes, including system dependencies, risks, effort estimates, and traceability needs.
  • Map business data elements to backend data sources and use SQL for querying, validation, and source-to-target mapping.
  • Create and maintain documentation for product decisions, Agile delivery, system understanding, development, and testing; review vendor designs and deliverables.
  • Liaise across product, business, engineering, architecture, and QA teams to clarify requirements and support backlog refinement.
  • Support delivery teams through discovery, sprint planning, development, testing, defect triage, UAT, release readiness, and post-release validation.
  • Ensure product requirements and delivery artifacts adhere to BCBSRI policies, standards, and applicable regulatory and compliance requirements.
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