Salesforce Support Engineer (BAU)
9
99BrightMindsSalesforce software
Must be based in Jordan, Egypt, or India.Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years of experience supporting Salesforce platforms.
- Required Skills
- Salesforce
Requirements
- Have 3+ years of experience supporting Salesforce platforms.
- Have hands-on experience with one or more of Sales Cloud, Service Cloud, Data Cloud, or Marketing Cloud.
- Understand Salesforce administration, configuration, and data management best practices.
- Have experience managing support requests in SLA-driven environments.
- Demonstrate troubleshooting, analytical, and problem-solving skills.
- Be able to prioritize and manage multiple issues in a fast-paced environment.
- Be based in Jordan, Egypt, or India.
- Preferred: Salesforce Administrator certification or other Salesforce certifications.
- Preferred: Experience with incident management and IT service management processes.
- Preferred: Familiarity with Agile delivery environments.
- Preferred: Experience supporting enterprise-scale Salesforce implementations.
Responsibilities
- Support and maintain Salesforce environments.
- Troubleshoot issues across Salesforce products.
- Help ensure platform stability and data integrity.
- Manage support requests within SLA-driven environments.
- Provide timely support and continuous improvements.
View Full Description & ApplyYou'll be redirected to the employer's site
