Salesforce System Administrator
New
J
JobgetherBusiness systems
100% remote working arrangement from IndiaFull-TimeMiddle
SalaryAnnual compensation: INR 9–17 LPA, depending on experience, technical expertise, certifications, educational background, and alignment with industry standards.
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Job Details
- Experience
- 2–5 years of professional experience working as a Salesforce Administrator.
- Required Skills
- SalesforceMicrosoft ExcelPowerPoint
Requirements
- Bachelor's degree in Business, Information Systems, Finance, Accounting, or a related field, or equivalent practical professional experience.
- Salesforce Administrator certification or demonstrated progress toward obtaining the certification.
- 2–5 years of professional experience working as a Salesforce Administrator.
- Hands-on Salesforce administration experience, including platform configuration, reporting, dashboards, user support, and data quality management.
- Understanding of business processes, data governance, and system administration practices.
- Analytical and problem-solving abilities, including translating business requirements into practical technical solutions.
- Proficiency in Microsoft Excel and PowerPoint, including working with large datasets and presenting information clearly.
- Strong written and verbal communication skills for collaboration with stakeholders across business functions.
- Organizational skills and attention to detail when handling confidential client, commercial, and employee information.
- Previous experience with Certinia Professional Services Automation (PSA) is a nice-to-have.
- Familiarity with Salesforce automation, release management, system integrations, and basic development concepts is a nice-to-have.
- Experience in consulting, professional services, or project-based business environments is a nice-to-have.
Responsibilities
- Administer Salesforce and Certinia, including proactive monitoring, user support, platform maintenance, and continuous improvement.
- Configure custom objects and fields, validation rules, sharing rules, page layouts, Lightning pages, user permissions, and access settings.
- Monitor and improve data quality and implement data governance practices across business systems.
- Develop, maintain, and optimize Salesforce and Certinia reports and dashboards.
- Collaborate with departmental stakeholders to understand operational requirements and translate them into system enhancements.
- Document system processes, controls, configurations, and operating procedures.
- Identify opportunities to automate repetitive processes, streamline workflows, and improve user experience.
- Support onboarding and offboarding, including account provisioning, security permissions, license management, and record transfers.
- Create and deliver Salesforce training sessions, office hours, and user enablement materials.
- Troubleshoot user issues and provide technical assistance with Salesforce and Certinia.
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